Voice-Shopping: What’s in Store for eCommerce Companies?
Digital assistants, once viewed largely as a novelty, are officially here to stay. Recognised as a defining trend by the Consumer Technology Association, voice recognition technology is set to hit millions of homes and generate more than a billion dollars in revenue.
As consumers increasingly rely on Amazon’s Alexa, Google’s Assistant, and Microsoft’s Cortana, online retailers will no doubt become a core component of these growing gateways to goods and services. While digital assistants are still used primarily for queries, it’s only a matter of time before voice-based ordering takes off. This next evolution of conversational commerce will have significant implications for eCommerce companies.
Join ChannelAdvisor and Multichannel Merchant for an informative on-demand webinar to learn how voice shopping stands to impact your company. Link Walls, ChannelAdvisor’s Vice President of Digital Marketing Strategy, will answer pressing questions such as:
- What’s on the horizon for conversational commerce?
- What’s the latest in voice ordering?
- What long-term implications should eCommerce companies prepare for?