One Team, One Future
ChannelAdvisor’s mission is to connect and optimise the world’s commerce. That means the whole world. So we’re determined to build a culture where everyone can thrive, no matter what we look like, where we’re from, how we grew up, who we love, the nature of our faith, or how our bodies or minds work. We’re committed to achieving equity in treatment and opportunity for everyone, because each of us is part of the One Team that is ChannelAdvisor.
We know this is an ongoing responsibility. We know it takes action, not just good intentions. When we celebrate our differences and value every individual for who they are, that’s when our many people can make one strong whole. This isn’t a box to tick and call it done. It’s an ongoing journey towards a world of unity in diversity, and we will continue to push forward, as One Team, into the future we want to build.
Diversity, Equity and Inclusion: A Strategic Pillar
Diversity, Equity and Inclusion (DE&I) is one of our four strategic pillars that help guide ChannelAdvisor’s mission to ‘connect and optimise the world’s commerce’. As part of this strategic pillar, ChannelAdvisor formed the DE&I Task Force, a team of passionate employees around the world who are the driving force behind the following objectives:
Grow DE&I awareness at all levels of the organisation through ongoing education.
Accelerate each employee’s professional growth and development through employee resources groups (ERGs).
Improve representation of diversity at all levels of the organisation and vendors.
Support causes and policies that align with our DE&I initiatives and affect our employees.
Measure the effectiveness of ChannelAdvisor’s DE&I initiatives and review those results annually.
In 2021, our focus is to drive key results that include the following:
- 100% of leaders and employees complete unconscious bias training by year-end.
- Launch ERGs (Employee Resource Groups), each with an executive sponsor.
- Expand our relationships with a wider variety of colleges and universities with students of diverse backgrounds.
- Improve representation of diverse employees at all levels of the organisation.
- Implement blind resume technology and process in recruitment practices.
- Establish baseline diversity spend and increase over time.
- Establish a DE&I charter to advocate and drive policy change relevant to our employees and our business.
- Publish our first annual diversity report.
Employee Resource Groups
ERGs are voluntary, employee-led groups whose aim is to support the goals and objectives of the ChannelAdvisor DE&I Task Force and enhance the professional and leadership development of ChannelAdvisor employees. ERGs build camaraderie around shared identities and values, and provide ChannelAdvisors opportunities to showcase leadership skills regardless of seniority or managerial status.
The Alliance of Black Leaders for Excellence (ABLE) is a global group of employees who identify as African, African American, Black or of African descent. Through social engagement programs, career networking, professional development, mentoring, and leadership training opportunities, ABLE strives to support ChannelAdvisor’s efforts to improve diversity in the technology industry.
ChannelAdvisor Collaborative Hispanic ERG (CACHE) aims to foster a culture of curiosity and professional development where all ChannelAdvisor employees can broaden their knowledge and understanding of Hispanic culture, heritage and traditions, and join together to grow the diversity of our ChannelAdvisor team.
Eat. Work. Parent. Repeat.
The mission of the Working Parents ERG is to build a network of parents and allies to share experiences, ideas, and support each other through regular meetings and activities; in addition to invoking lasting change to enhance the work-life balance for working parents at ChannelAdvisor.
NeuroDiversityWorks aims to create a more inclusive workplace at ChannelAdvisor by raising awareness of neurodiversity, creating a supportive network for employees and their allies, and advocating for company-wide best practices that empower our neurodiverse workforce.
#WomenLead strives to inspire and build confidence in women employees and their allies by providing personal and professional growth opportunities. The group seeks to empower women at ChannelAdvisor by encouraging them to chart their own course for success and development through mentorship, networking and training opportunities, meaningful discussions, relevant programming, and more.
Prism is a global community of ChannelAdvisor employees united by a common goal: to foster a culture of equity and inclusion for LGBTQ+ identified individuals and their allies, and to embrace our differences as strengths so that each of us has equal opportunity to contribute to our fullest potential and grow professionally.
InspirAsian will provide a safe and supportive space for ChannelAdvisors of Asian & Pacific Islander (API) heritage and identity. InspirAsian will raise awareness and provide education about issues specific to the API community. We welcome allies who will support our mission.
The mission of Mélange is to connect, share and celebrate the diverse, inclusive culture at ChannelAdvisor, and create awareness, acceptance and understanding from an ethnic and cultural viewpoint.
Changing Commerce. Changing Lives.
At ChannelAdvisor, we believe the work we do changes people’s lives. Our core values of integrity, accountability, collaboration, persistence, curiosity, and passion drive us towards this goal every day.