As a data processor under the GDPR, ChannelAdvisor makes use of the sub-processors listed below to support ChannelAdvisor in its performance of services for its customers. Use of these sub-processors may be varied by the contract terms in place between ChannelAdvisor and a customer.

To meet its obligations under Art. 28 of the GDPR, ChannelAdvisor makes the following disclosures:


Name of Sub-Processor Location of Sub-Processor Contact person’s name, position and contact details Description of Processing
Tierpoint, LLC 12444 Powerscourt Drive, Suite 450, St. Louis, MO 63131 Chief Security Officer, (877) 859-8437 Backend IT infrastructure co-location facility used for data storage of all application data
Amazon Web Services US East (N. Virginia) / US West (N. California) / EU Contact ChannelAdvisor for details Storage of database backups, processing of other data such as Digital Marketing, Amazon Marketplaces, and Shoppable Media
FlatRock Technology Limited 5 St John’s Lane London, EC1M 4BH United Kingdom and 113 General Kolev str. Varna, 9000 Bulgaria Chief Executive Officer, 44-20-7250-4778 Temporary or contract-based personnel who assist with various Services projects
Officience 36 rue du Caire, 75002 Paris, France, and 16A Le Hong Phong Street (pro-long), Ward 12. District 10, HCMC, Ho Chi Minh City, Vietnam +33980596705 Temporary or contract-based personnel who assist with various Services projects
CTK E-VISION SALES REP CO., LTD 234 Hyoryeong-ro Town Seocho-gu, Seoul, South Korea, 06709 Chief Executive Officer, 424-358-1212 Temporary or contract-based personnel who assist with various Services projects
Microsoft Azure (future) US East (Virginia) Contact ChannelAdvisor for details Beginning in 2022, ChannelAdvisor will use Azure for storage of database backups and disaster recovery and readiness testing
ChannelAdvisor Affiliates Location Contact Information Description of Processing
ChannelAdvisor UK Ltd. 33 Kingsway, London WC2B 6UF, United Kingdom, 919-228-4700 ChannelAdvisor Affiliates provide localized Services to ChannelAdvisor customers
ChannelAdvisor Ireland Limited Block 1, International Science Centre, National Technology Park, Limerick, V94 C61W, Republic of Ireland
ChannelAdvisor (AU) Pty Limited Level 1, 2 Stawell Street, Richmond Victoria 3121
ChannelAdvisor GmbH Kurfürstendamm 170, 10707 Berlin, Germany
ChannelAdvisor France 82 Rue d’Hauteville,
75010 Paris, France
ChannelAdvisor Brands UK Limited 1st Floor, space282, 6 Nelson Street, Leigh-on-sea, Essex SS1 1EF
ChannelAdvisor Spain S.L. Paseo de la Castellana, 95. Planta 8. Ed. Torre Europa. 28046 Madrid, Spain