As a data processor under the GDPR, ChannelAdvisor makes use of the sub-processors listed below to support ChannelAdvisor in its performance of services for its customers. Use of these sub-processors may be varied by the contract terms in place between ChannelAdvisor and a customer.
To meet its obligations under Art. 28 of the GDPR, ChannelAdvisor makes the following disclosures:
| Name of Sub-Processor | Location of Sub-Processor | Contact person’s name, position and contact details | Description of Processing |
| Tierpoint, LLC | 12444 Powerscourt Drive, Suite 450, St. Louis, MO 63131 | Chief Security Officer, (877) 859-8437 | Backend IT infrastructure co-location facility used for data storage of all application data |
| Amazon Web Services | US East (N. Virginia) / US West (N. California) / EU | Contact ChannelAdvisor for details | Storage of database backups, processing of other data such as Digital Marketing, Amazon Marketplaces, and Shoppable Media |
| FlatRock Technology Limited | 5 St John’s Lane London, EC1M 4BH United Kingdom and 113 General Kolev str. Varna, 9000 Bulgaria | Chief Executive Officer, 44-20-7250-4778 | Temporary or contract-based personnel who assist with various Services projects |
| Officience | 36 rue du Caire, 75002 Paris, France, and 16A Le Hong Phong Street (pro-long), Ward 12. District 10, HCMC, Ho Chi Minh City, Vietnam | +33980596705 | Temporary or contract-based personnel who assist with various Services projects |
| CTK E-VISION SALES REP CO., LTD | 234 Hyoryeong-ro Town Seocho-gu, Seoul, South Korea, 06709 | Chief Executive Officer, 424-358-1212 | Temporary or contract-based personnel who assist with various Services projects |
| Microsoft Azure (future) | US East (Virginia) | Contact ChannelAdvisor for details | Beginning in 2022, ChannelAdvisor will use Azure for storage of database backups and disaster recovery and readiness testing |
| ChannelAdvisor Affiliates | Location | Contact Information | Description of Processing |
| ChannelAdvisor UK Ltd. | 33 Kingsway, London WC2B 6UF, United Kingdom | legal@channeladvisor.com, 919-228-4700 | ChannelAdvisor Affiliates provide localized Services to ChannelAdvisor customers |
| ChannelAdvisor Ireland Limited | Block 1, International Science Centre, National Technology Park, Limerick, V94 C61W, Republic of Ireland | ||
| ChannelAdvisor (AU) Pty Limited | Level 1, 2 Stawell Street, Richmond Victoria 3121 Australia | ||
| ChannelAdvisor GmbH | Kurfürstendamm 170, 10707 Berlin, Germany | ||
| ChannelAdvisor France | 82 Rue d’Hauteville, 75010 Paris, France | ||
| ChannelAdvisor Brands UK Limited | 1st Floor, space282, 6 Nelson Street, Leigh-on-sea, Essex SS1 1EF | ||
| ChannelAdvisor Spain S.L. | Paseo de la Castellana, 95. Planta 8. Ed. Torre Europa. 28046 Madrid, Spain |