Retail TouchPoints: The Evolution of Online Consumer Behavior

The evolution of online consumer behavior continues to drive change across the ecommerce industry. ChannelAdvisor and Dynata have conducted periodic global surveys since the start of the pandemic to better understand evolving consumer mindsets, how they shape the direction of the industry and how they inform the strategies of successful brands and retailers.

Thanks to a recent poll of more than 6,000 active consumers across the U.S., Australia and Europe, the companies have new insights on how consumers are shopping, where they’ll be shopping this holiday season and what shopping behavior may look like in the future. Register for this webinar to learn:

  • How consumer shopping behaviors differ in the U.S., Europe and Australia;
  • The top channels consumers will use to shop this holiday season; and
  • Consumers’ forward-looking sentiment about spending and shopping through 2024