Join Our Team
“At ChannelAdvisor, we believe human potential is maximized when people are free to be themselves without fear of judgment or retribution, and we are committed to a culture that acknowledges and supports the diversity and individuality of all our employees globally.”
– David Spitz, ChannelAdvisor CEO
Our Mission
Our Values
We commit ourselves to going above and beyond.
Nothing great is ever achieved without passion. Our passion drives us to go above and beyond. It’s what makes our work interesting, fun, and exciting every day. Our mission — to connect and optimize the world’s commerce — is rooted in helping our customers navigate the ever changing world of e-commerce. This is what fuels our passion, helping our customers win.
For our Customers:
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Commit to helping customers connect and compete.
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Invest in our customers’ goals and objectives.
For Ourselves:
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Put your heart and your best energy into your work.
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Challenge each other to speak up, think boldly and act bravely.
We actively seek new ideas and innovation.
Commerce never stops changing. So we can never stop wondering if there’s a better way. We ask questions. We try new ideas. We learn from our mistakes. We challenge conventional wisdom. We are never satisfied with the status quo. We are open-minded to new possibilities which drive innovation.
For our Customers:
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Listen to our customers for ways to help them succeed.
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Educate ourselves about the future of commerce and how to help customers evolve.
For Ourselves:
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Look for ways to learn and improve. Never bored, never finished.
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Value the opinions of everyone on the team.
We bring it
Combining aspiration and motivation to create opportunity for our customers and our company.
We do more together than we can alone.
We are a global and diverse team of talented individuals that together are unstoppable. We work to create an environment where everyone who is committed, works hard, and delivers results can thrive. Our diversity is a competitive advantage. Feeling stuck? Seek a second opinion. Overwhelmed? Ask for a lifeline. Rely on your team and know they’ve got your back. We’re always better when we work together.
For our Customers:
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Operate as a partner with shared challenges and goals.
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Listen to customer feedback on ways to improve our products and services.
For Ourselves:
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Engage co-workers with diverse backgrounds and experiences to solve problems.
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Keep an open mind and be willing to learn.
We are relentless in helping our customers compete.
We are fearless. We are scrappy. We are nimble. When it comes to helping our customers stay competitive and connected, we don’t give up. This fuels us in the toughest situations. We are doggedly determined to deliver results. Changing the world of commerce isn’t easy work. If it were, we wouldn’t be here.
For our Customers:
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Never let setbacks stop us when it comes to solving customer problems.
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Give the extra effort when it matters most. Black Friday. Cyber Monday. Every day.
For Ourselves:
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Show grit, resilience and continual adaptability in moving our business forward.
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Harness the power of every team member.
We drive it
Driven to work hard and conquer challenges in our fast-paced and evolving industry.
We own our decisions and actions.
Each of us works on behalf of our customers. They depend on us to follow through on our commitments. Their problems are our problems. Their successes are our successes. We work as a team and hold each other accountable. Make a commitment? Keep it. Set a deadline? Hit it. Own your wins and your losses. It makes us better in the long run.
For our Customers:
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Be personally responsible for the customer experience.
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See issues through to resolution.
For Ourselves:
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Make individual and collective ownership core to our culture.
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Create an environment that invites diverse perspectives and values innovation.
We do the right thing, even when it’s hard.
Trust is hard-earned and easily lost. We never lose sight of our principles. Honesty. Humility. Humanity. Winning without character isn’t winning at all. We act with empathy, curiosity, fairness and respect to foster an inclusive environment, and one that welcomes diverse perspectives. We do the right thing no matter what, even when it’s hard.
For our Customers:
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Work with our customers the way we’d want them to work with us.
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Operate with transparency and empathy.
For Ourselves:
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Maintain the highest standard of open and honest communications.
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Trust each other to act with positive intent and respect.
We own it.
Starting with the best people who work as a team and take ownership of outcomes.
Our Promise
What do our employees love about ChannelAdvisor?
Teamwork
You will have the best team beside you
ChannelAdvisor was built on hiring great people. You are part of a global team of passionate people who join customers and partners on their journey to success. And you’ll have a lot of fun along the way.
Challenge
You will rise to solve meaningful problems
Meaningful work isn’t always easy. In a global marketplace, the competition is fierce. We act quickly and perform under pressure. Our work is challenging and always changing—and that’s what makes it endlessly rewarding.
Innovation
You will chart the future of commerce
We’re continually developing new digital strategies to help customers and partners compete in a dramatically changing marketplace. We try things. We experiment. And we never stop searching for a better way.
People
You will help companies in your career grow
ChannelAdvisor creates opportunities for customers to thrive that aren’t limited by borders, and opportunities for employees’ careers to flourish. For our customers and ourselves, we’re creating possibility.
The ChannelAdvisor Experience
Together We Win
We take a whole-person approach to engage and support our ChannelAdvisor team. We believe the diversity of our global team is an advantage. If you’re curious, innovative, determined, and customer-focused, then you’ll love the challenge and rewards of collaborating as a team to help our customers win. We offer competitive salaries, commission, and short-term incentive programs that recognize your hard work and results. Because when our customers win, we win. And when we win, you win.
Work Where It Works
You’ll have the flexibility to have a working arrangement that works best for you, and serves the needs of our customers and our business. With your manager, you’ll decide on a schedule and work location that sets you up for success. You can choose to work in the office of your assigned location, your home office or both. And if things change, no problem. Just work it out with your manager.
Take Time to Recharge
The ChannelAdvisor team has a passion for going above and beyond. Taking time away to recharge is important so you can bring your best. We offer programs that provide you flexibility and time away. We offer competitive health care and wellness programs, generous paid time off and programs for new parents that help you make work fit into your life — and not the other way around.
Give Back To Our Communities
We care about our communities. Our Day to Give Back provides you one day each year to volunteer in your community for an organization or cause that is important to you, and therefore, important to us too.