Survey – eBay not making much progress with consumers, but shoppers are going to buy more in 2010.

January 14, 2010

ChannelAdvisor ChannelAdvisor By ChannelAdvisor

Piper Jaffray’s Gene Munster is out today with a survey that has some bad news for eBay, but good news for Amazon (as covered over on Amazon Strategies) and good news for e-commerce.

eBay slipped from 26% to 13% when asked ‘ Which site has the best e-commerce shopping experience’ – its lowest since the survey was started.  Conversely you can see from the table below that Amazon is at its highest.

On the good news side, 20% of the shoppers plan to spend more in 2010 – the most positive indicator of e-commerce growth in 18 months.

The tables below provide more detail on the above trends.  eBay Strategies readers – what do you think about eBay’s and e-commerce’s prospects for 2010? Let  us know in comments.

Piper_ebay_survey
Pjc_ecommerce_trends
SeekingAlpha Dislcosure – I am long Google and Amazon. eBay is an investor in ChannelAdvisor where I am CEO.