On October 2, 2012, in a blog post titled: “eBay makes two Q4 search changes causign sellers to scratch their heads”, we shared two changes that eBay emailed sellers about:
- eBay is ending the New Product Based Experience
- They are also changing the behaviour of duplicate auction listings
In that post, we had a bunch of unanswered questions that we were fielding.
Since that blog post we have continued to receive reports of sellers confused about the changes and also seeing decreases in sales due to the changes. When we’ve helped these sellers dig into what is going on, invariably it is due to one of these changes, with auction duplicates having the largest impact to those sellers unaware of the change.
eBay’s Vice President of Merchant Development, Michael Jones, was kind enough to spend some time with us going through our questions that we had about the changes from that post and provide clarity on eBay’s thinking. If you have further questions, feel free to post in comments and we’ll do our best to answer or pass them on to eBay.
Note: These probably won’t make much sense for you unless you read the October 2 post first, which is strongly recommended.