Holiday 2011 -> CyberMonday 9pm ET update

November 28, 2011

ChannelAdvisor ChannelAdvisor By ChannelAdvisor

This is our ninth update in our Holiday 2011 series. For details on the coverage plan and the seven themes we’ll be looking at, be sure to read this post first.

One caveat with these intraday reports I wanted to highlight: With many of these channels, they can become delayed in reporting orders to us by as much as 4-6hrs during peak holiday days.  This is a high-class problem and doesn’t deteriorate the consumer experience, but it can result in under reporting on intra-days.  Tomorrow’s full-day report will make sure we have gotten any delayed transactions from the channels.

CyberMonday late-day Read 

As of 9PM ET, here’s what we are seeing for CyberMonday:

  • Overall up 35.7%
  • Amazon up 58.1%
  • Search up 37.2%
  • eBay up 4.3%
  • CSE up 9.8%

eBags update

One of our customers, eBags, is very transparent and they are reporting (as of 10pm ET):

  • Overall up 49%
  • Search up 111%
  • Amazon up 105%

Next up

We’ll have the final CyberMonday report in the morning.

Seekingalpha disclosure – I am long Amazon and Google, eBay is an investor in ChannelAdvisor where I am CEO.