February 7, 2013New Year! New Roadmap for Expanding Internationally on Amazon
Last week we put out the first part of our Expanding
Internationally with Amazon series that targeted US retailers; this week
we’ve got the EMEA edition. To touch on
a few of the highlights, here are a few reasons why you should consider
expanding with Amazon.
First of all, Amazon has third-party
marketplaces in the US, Canada, UK, France, Germany, Italy, Spain, China &
Japan*, and is trying to help retailers with programs and tools to ease the
transition into these new selling channels.
Some stats from
- Amazon’s European marketplaces
had over 164 million active customers last year.
- 30% of total Amazon units were
sold by 3rd party sellers.
- Amazon.co.uk receives about 20M
unique visitors monthly. Amazon.de has 24M and Amazon.fr has 13M.
Amazon Webinar that sources Amazon Investor Relations
We recommend a phased approach to expanding internationally via Amazon and
ChannelAdvisor. Your own international expansion may begin
with getting orders to international customers via export or it may mean
getting your product in front of new international customers by selling on a
new Amazon marketplace
Please keep in mind that each country has legal and industry requirements
concerning sales of products to consumers. Please review the Amazon Terms &
Conditions and Product Category Restrictions for any market you hope to sell
into and seek the appropriate professional legal and tax advice.
of January 2013, ChannelAdvisor advisor supports listing in the US, UK, Canada,
France, Germany and Italy. We hope to add support for the other Amazon
locations in 2013.
1. Consider selling
(a) Amazon FBA Export:
If you are located in the UK and have or consider having some or all of your products in
Fulfilment by Amazon (FBA), the Amazon
FBA Export program allows buyers located in other EU countries to buy your
products off of your listings on Amazon.co.uk.
While using this program does not add new sales channels, it increases
the potential number of buyers who will be able to see and buy your products.
For example, if you list on Amazon.co.uk, a buyer in France will be able to buy
your product and have it fulfiled via FBA from the UK.
Benefits: Today, outside of your FBA fees, there are no
extra fees for using this program. Your listings are in English and listed on
the Amazon marketplace that you are familiar with. The
program provides export to either a 9 or 26 country set of European countries.
The country list can be found on Amazon Services Europe website.
When you select either a 9 or 26 export country set, you will need to comply
with the requirements for selling in these countries. Your products must be
allowed in these countries and you must consider the VAT implications. Amazon
Seller Central provides many resources for addressing these considerations.
(b) Amazon Marketplace Account
and the European Fulfilment Network (EFN):
Establishing a European Marketplace Account unifies all of Amazon’s European
marketplaces and gives you access to new Amazon sales channels in the UK,
Germany, France and Italy. ChannelAdvisor supports this setup with an EU Unified Account so that you can list from a single
Amazon Seller Central account allowing you to keep your products in sync across
all marketplaces. You can self-fulfil or use an Amazon service. If you are considering Amazon fulfilment, the European Fulfilment Network enables you
to send your inventory to the fulfilment centre in the UK and to fulfil your
cross-border sales anywhere in the EU.
2. Expand Offers
retailers are interested in expanding internationally, one of the largest
challenges is that listing on a European marketplace requires the listing
details (e.g. product tile, description) to be translated into the local
language. To address this point raised by their retailers, Amazon has recently
launched a new tool in Seller Central called Expand Offers Internationally. With this tool, you can identify
which products in your inventory are already
in the Amazon catalogueueueue for a targeted country. For these products, you only
need to provide the local price and quantity of your offer. This will help you
expand quicker with reduced costs.
Considerations: There are
requirements for listing on European marketplaces such as policies, tax
considerations and regulations. Your (out-of-catalogueueueue) listings must be
translated into the local language.
Buyers in other marketplaces will still have Prime
advantages but shipping may require an additional 2 days. Finally, you
will need a local return address as Amazon will consider it a poor customer
experience if a foreign buyer needs to ship a return back to an address in the
Pricing: If using FBA to fulfil from
your home country, the fees are the FBA fee
(from the destination country) + EFN fees.
Sellers should become familiar with the rate card from each country they
intend to list in.
Internationally with Amazon
Amazon Product Categories by Locale
on Amazon with EU Unified Account
If you want to keep up with Amazon’s
updates, the Amazon Services group in Europe offers an excellent monthly
newsletter and set of webinars for retailers in Europe. Visit the Amazon
Services Europe for more information and to sign up.
post by Gina DeFrank, ChannelAdvisor Business Analyst, Marketplaces
Looking for more international information now? Check out our Retailer’s Guide to International Expansion and find out:
- What types of businesses are right for international expansion?
- Where is the international e-commerce opportunity?
- How should a retailer approach global growth?
- What is needed in order to get started?