Feedback (this will be a hot convo)
- Changes coming in May – sellers can’t leave negs
- Buyers will be held accountable via UPI system and other private reporting
- Buyer Negative Mitigation:
- FYI: 80% of buyers don’t respond to UPI process
- If buyers don’t respond, eBay will expunge the negative
- expunge Neg/Neut feedback when a buyer suspended
- Feedback based on last 12 months
- More tools:
- 3 day waiting period (looking to extend)
- increase block bidder list capacity
- eBay doing more monitoring for bad buyers
- Providing credit for repeat feedback – additional incentve for sellers to retain buyers (Feb)
