ChannelAdvisor Spring Release 2015: EBay Order Consolidator and Categorizer

May 6, 2015

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Ever have one of those days — or weeks, or even months for some of us — that you’re so busy moving from one task to the next that when you finally take a step back, your surroundings have become cluttered and disorganized? And when you go to look for something in this personal tornado, it takes three times as long (or longer!) to find it?

We’ve all been there.

Living like that isn’t efficient — especially for online retailers.

When you’re a multichannel retailer with an increasing SKU count and multiple channels to manage, it can be stressful keeping track of everything. But if your product management isn’t organized, you risk slower shipping times, overselling and muddied performance data.

Our job is to help you do your job more efficiently. With the 2015 Spring Release, we’re giving you the tools to simplify the selling process so you can make more informed decisions about your next steps.

Order Consolidator for EBay

colsolidatorWe live in a world of instant gratification. Consumers don’t have to leave their homes anymore to order food, rent a movie or purchase household necessities.

And in the world of e-commerce, more and more retailers are encouraged to offer free — or discounted — shipping for their products in exchange for greater visibility on crowded marketplaces.

But this new environment often means that a buyer makes multiple purchases from one seller over the course of a single day and checks out after each transaction. While it’s great to get multiple orders as a retailer, shipping all these items out separately to the same buyer places additional costs on you.

With the ChannelAdvisor Order Consolidator, you can set a window of time when orders on eBay from the same buyer and address will be automatically detected and combined. This prevents you from spending time packaging separate orders. It also helps your customers save on shipping costs, since only one package will have to go out.

The money the Order Consolidator saves you is automatically tracked and tallied within a dashboard widget that calculates your shipping savings based on estimated shipping costs.

EBay Categorizer

Last year, we released the eBay Categorizer as a feature within our support for eBay QuickStart. The eBay Categorizer helps you categorize your inventory when you don’t have an eBay category number already included in your data.

It proved to be such a powerful and convenient way for retailers to list products on eBay that in this year’s Spring Release we’ve expanded the Categorizer functionality for all eBay interfaces.

This means that for products that are net new to eBay — and don’t have a defined eBay category number — the eBay Categorizer will ask eBay to suggest an eBay category value. That value is then stored in the product details when the seller is using any eBay interface. This value can be changed at a later date if needed.

The eBay Categorizer is another helpful step toward automating the processes that are keeping you from focusing on the bigger picture.

Search

We want you to find what you’re searching for — products, orders and more — with fewer clicks and no guessing. Which is why we’ve beefed up our platform’s search functionality.

Before, if you wanted to search your inventory, you had to first find the “All Products” view. If you wanted to search your order history, you had to go to the “All Sales” view. But not anymore: ChannelAdvisor’s search works across all categories and search requests.

With the new functionality, you’ll save time while keeping inventory, product data, orders and customers straight so you can find the information you need faster.

 

Be sure to tune back next week for the final updates in our Spring Release — a detailed look at the new features that will give you an even more robust view of your products’ performance across marketplaces.

 

Blog post by Jordan Nowlin, social media and blog manager, ChannelAdvisor


spring release thumbTo learn about all the new features included in this year’s Spring Release, download our free eBook.