The Evolution of Online Consumer Behavior: 2022 Consumer Behavior Survey Results

The evolution of online consumer behavior continues to drive change across the ecommerce industry. ChannelAdvisor and Dynata have conducted periodic global surveys since the start of the pandemic to better understand evolving consumer mindsets, how they shape the direction of the industry, and how they inform the strategies of successful brands and retailers.

Thanks to a recent poll of more than 5,000 active consumers across the U.S., Australia and Europe, we have new insights on how consumers are shopping, where they’ll be shopping this holiday season and what they predict their shopping behavior will look like in the future.

Watch this webinar on demand to learn:

  • How consumer shopping behaviors differ in the U.S., Europe and Australia
  • The top channels consumers will be using for holiday shopping this season
  • Consumers’ forward-looking sentiment about spending and shopping through 2022 and beyond