[Infographic] How COVID-19 Is Changing Consumer Behaviour

The e-commerce landscape is evolving quickly as consumers and brands adapt to a post-coronavirus world. And consumer behaviour formed during this unprecedented time may shape shopping habits for years to come.

To stay competitive, brands and retailers need to know these consumers — where they are spending time, how they are shopping and what their shopping habits might be in the future — and build effective strategies to
reach them.

We polled over 1,000 active US consumers about their shopping habits to find out how the COVID-19 crisis has impacted their behaviour since the start of March 2020.