The latest commerce insights and trends

Marketplaces are a rapid-growth channel in an otherwise anemic retail landscape, according to The Total Economic Impact study (TEI) by Forrester Consulting. The study examines the potential ROI brands can achieve by enhancing a multichannel presence, streamlining operations, and driving profitable growth through Rithum.

Whether you’re new to marketplaces or looking to broaden your channel depth and reach more audiences, you’ll gain ideas and generate questions as you begin your research. 

At Shoptalk 2024, American Eagle Outfitters, Zappos.com, and Kohl’s shared how each is investing in supply chain innovation, customer experience enhancements, and brand partnerships to appeal to younger consumers.

Rithum named among notable vendors in Forrester’s “The Marketplace Development Platforms Landscape, Q4 2023” report.

For the first time, Gartner included Rithum in its Market Guide for Marketplace Operations Applications Report. Rithum is recognized as a marketplace operation applications (MOA) vendor. 

We'll be at Retail Fest 2024 on the Gold Coast, April 16-18, booth 100-103. We would love to connect with you.

There are a number of key performance indicators (KPIs) to monitor to keep your program in top health. But the right mix of metrics? That depends on the goals and characteristics of each individual team.

We had the privilege of interviewing some of the remarkable women who play a pivotal role in the Rithum team.

In e-commerce, minimising returns is crucial for brands and retailers to maintain healthy profit margins, operational efficiency, and customer satisfaction. By learning the reasons why customers return products, brands and retailers can take steps to reduce the amount of returns they receive. ZEOS and Rithum recently shared key takeaways in this webinar from the world of returns in the fashion and lifestyle sector.