December 27, 2011 OHKI Selects ChannelAdvisor to Grow E-Commerce Sales
Leading Online Retailer of Electrical Goods Automates Selling on Multiple Online Channels, Enhances Customer Shopping Experience
Melbourne, VIC – December 27, 2011 ChannelAdvisor, a global e-commerce platform provider that helps retailers sell more across online channels, announced today that OHKI, an Australian owned and operated online retailer and producer of quality electrical goods, has partnered with ChannelAdvisor for the company’s Marketplaces solution.
Prior to signing with ChannelAdvisor, OHKI was finding it difficult to manage listings in bulk on the company’s eBay store and retail website. There was an immediate need to streamline and manage inventory on both channels. ChannelAdvisor’s Inventory Management solution now enables OHKI to launch, track and automate its inventory across eBay and the company’s webstore from one central platform, eliminating duplicate product data and preventing potential overselling scenarios.
“OHKI has more than 11,000 stock units; inventory management is key to the success of our business. Having reviewed many different inventory providers, we found that ChannelAdvisor offered the best solution for scalability and speed to market,” said Lucas McEntee, managing director, OHKI. “We are very excited about this new partnership and the benefits it brings to OHKI.”
By automating tedious, day-to-day tasks, like inventory management and order fulfillment, OHKI is able to operate more strategically and give its customers a better shopping experience. Specifically, the Marketplaces Order Management tool helps OHKI fulfil orders quickly and monitor and respond to customers via a unique tracking number. The tool also ensures that unpaid customer transactions are dealt with quickly and efficiently.
“We are thrilled that OHKI has chosen us to take their burgeoning online retail business to the next level,” said Mark Gray, managing director,APAC, ChannelAdvisor. “By helping manage the company’s product inventory effectively on various channels, ChannelAdvisor will ensure that OHKI is able to provide its patrons with excellent customer service, which is extremely vital during this busy holiday season.”
ChannelAdvisor powers leading retailers globally including, Dell, ANTA Sports, oo.com.au, Under Armour, Corporate Express, Crocs, eMitch Ltd., 3M and Speedo.