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November 20, 2012 ChannelAdvisor Wins Best in Biz 2012 Bronze Support Department of the Year Award

Research Triangle Park, NC – November 20, 2012 – ChannelAdvisor, a leading provider of cloud-based e-commerce solutions that enable retailers and manufacturers to increase global sales, today announced its recognition as the Bronze winner of this year’s Support Department of the Year Award from the Best in Biz Awards. This honor commends companies that have excelled in customer care, customer support, technical support and more. The Best in Biz Awards are the only independent business awards program judged by members of the press and industry analysts.

“It is very important to be in touch with our customers’ needs and make sure each one is satisfied with the ChannelAdvisor experience,” said ChannelAdvisor Director of Customer Success Greg Ives. “Receiving a Best in Biz Award is a testament to our commitment to provide high-quality customer service day-in and day-out, and I’m very proud of the support team’s hard work this year.”

This year, more than 400 total entries were judged for awards in categories comprised of top companies, teams, executives and products. An independent panel of 32 judges from an array of news, business and technology publications such as ABC, Businessweek, Entrepreneur and Forbes determined the winners in more than 50 categories.

ChannelAdvisor continues to build on its streak of industry award recognition. Most recently, the e-commerce software company won the NCTA 21 award for Industry Driven Company as well as the Retail Systems Award for Online Technology Vendor of the Year. To learn more about ChannelAdvisor’s award-winning platform, please visit www.channeladvisor.com.

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About ChannelAdvisor

ChannelAdvisor (NYSE: ECOM) is a leading e-commerce cloud platform whose mission is to connect and optimize the world’s commerce. For nearly two decades, ChannelAdvisor has helped brands and retailers worldwide improve their online performance by expanding sales channels, connecting with consumers around the world, optimizing their operations for peak performance, and providing actionable analytics to improve competitiveness. Thousands of customers depend on ChannelAdvisor to securely power their sales and optimize fulfillment on channels such as Amazon, eBay, Google, Facebook, Walmart, and hundreds more. For more information, visit www.channeladvisor.com.

Media Contact:

Tamara Gibbs
(919) 249-9798