Research Triangle Park, NC – October 24, 2017 – ChannelAdvisor Corporation (NYSE:ECOM), a leading provider of cloud-based e-commerce solutions that enable retailers and branded manufacturers to increase global sales, today announced that it has named Beth Segovia as vice president, services. In this role, Segovia will lead ChannelAdvisor’s global services team, including launch, technical support, account management, and managed services.
“Beth’s commitment to customer success is unparalleled. She has both the depth of experience in services and customer management and the drive to lead our global services organization to enable our customers to be successful,” said David Spitz, ChannelAdvisor CEO. “Beth brings both passion and intellectual curiosity to the role, and we’re excited to have her join our executive team.”
Segovia has two decades of experience in customer-facing roles at both Lenovo and IBM. Prior to joining ChannelAdvisor, Segovia was the executive director, customer engagement & services business development at Lenovo, responsible for services enablement, product management and marketing as well as implementing both corporate and services specific customer experience programs at Lenovo. Prior to that she spent more than ten years building out customer facing account management and operations support for Lenovo and IBM’s largest global customers.
Outside of work, Beth serves on the Board of Directors for Dress for Success Triangle, a local non-profit which serves unemployed women in the Triangle, empowering them to achieve economic independence by providing a network of support, professional attire and development tools. Segovia received a Bachelor of Science in Industrial Engineering from Northwestern University and a Masters of Science in Manufacturing Systems Engineering from Lehigh University.
“ChannelAdvisor already boasts an award-winning services team, experienced service professionals and an account management team that grows customer relationships through a consultative approach,” said Segovia. “I’m excited to join the company and lead our thriving services organization.”