Award marks the third time the ChannelAdvisor service team has been recognized by the Stevie Awards
Research Triangle Park, NC – March 3, 2017 – ChannelAdvisor Corporation (NYSE: ECOM), a leading provider of cloud-based e-commerce solutions that enable retailers and branded manufacturers to increase global sales, today announced that it has won a Bronze Stevie® Award in the Customer Service Department of the Year – Computer Software (100 or More Employees) in the 11th annual Stevie Awards for Sales & Customer Service.
The awards are presented by the Stevie Awards, which organises seven of the world’s leading business awards shows including the prestigious International Business Awards and the Stevie Awards for Great Employers. The final results were announced during a gala banquet on Friday, February 24, 2017 at Caesars Palace in Las Vegas, Nevada.
“Being named a Stevie award winner is a testament to the hard work of our support team,” said Lance Phillips, vice president of services, US at ChannelAdvisor. “We’re excited to bring this award back home to the team and continue to offer award-winning support for our customers.” This is the third time the ChannelAdvisor services team has been recognised by the Stevie Award program.
More than 2,300 nominations from organisations of all sizes and in virtually every industry were evaluated in this year’s competition, an increase of 10% over 2016. Finalists were determined by the average scores of 77 professionals worldwide, acting as preliminary judges. Entries were considered in 61 categories for customer service and contact center achievements, including Contact Centre of the Year, Award for Innovation in Customer Service, and Consulting Practice of the Year; more than 53 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Business Development Achievement of the Year; and categories to recognise new products and services and solution providers.
“The Stevie Awards for Sales & Customer Service continues to be among the most competitive and fastest-growing of our awards programs,” said Michael Gallagher, founder and president of the Stevie Awards. “The growth of the program illustrates the importance of the functions highlighted – sales, business development and customer service – to successful enterprises of all types, and how integral recognition in these domains are to building and maintaining corporate reputations.”
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/sales.
ChannelAdvisor (NYSE: ECOM) is a leading multichannel commerce platform whose mission is to connect and optimize the world’s commerce. For over two decades, ChannelAdvisor has helped brands and retailers worldwide improve their online performance by expanding sales channels, connecting with consumers across the entire buying cycle, optimizing their operations for peak performance, and providing actionable analytics to improve competitiveness. Thousands of customers depend on ChannelAdvisor to securely power their e-commerce operations on channels such as Amazon, eBay, Google, Facebook, Walmart, and hundreds more. For more information, visit www.channeladvisor.com.
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