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August 3, 2009 ChannelAdvisor Continues to Grow Despite Economic Headwinds

ChannelAdvisor Continues to Grow Despite Economic Headwinds

Company Achieves Record Bookings in Second Quarter by Adding Over 250 Customers

Research Triangle Park, NC – August, 3 2009 – ChannelAdvisor, the leading provider of e-commerce channel management solutions, announced today the addition of over 250 customers during the second quarter of 2009. Notable new customers include Aramark WearGuard-Crest, Brother, Homeclick, Littlewoods, Paul Stuart, Rosetta Stone, TigerDirect, Turner Entertainment and Vodafone.

In addition to these new customers, ChannelAdvisor closed $2.8 million in new bookings in Q2, a company record. The company now boasts 120 of the prestigious Internet Retailer’s Top 500.

“We’re seeing very strong demand from top retailers who are leveraging our platform to outpace this difficult economic environment by increasing product exposure, efficiency, and revenue via e-commerce channels,” says Scot Wingo, President and Chief Executive Officer of ChannelAdvisor. “ChannelAdvisor’s customers have stayed in front of the shifting trends driven by the changing economy and are continuing to hone their multi-channel strategies with us.”

ChannelAdvisor combines best practices, innovative software and integrated technology to help retailers maximize their profits across multiple e-commerce channels – including marketplaces like eBay, Amazon.com, and Buy.com; comparison shopping sites like Shopping.com, Shopzilla and Pricegrabber.com; and across major search engines like Google, Yahoo!, Bing!, and Ask.com. Designed exclusively for online retailers, ChannelAdvisor enables businesses both big and small to create, analyze and streamline e-commerce initiatives. The benefits include higher product sales and true, measurable ROI without costly IT investments.

“Continuing to do business with ChannelAdvisor helps us to efficiently manage our e-commerce channel performance to achieve our goals and address the continuous changes from the various channels,” says Tom Nakfoor, VP of eCommerce at Meijer, Inc. “In this tough economic climate, having partners that can help us stay ahead of the curve is critical.”

ChannelAdvisor also made major enhancements to its ChannelAdvisor Completeâ„¢ platform during the quarter. Some of the notable enhancements are:

  • New and Improved User Interface
  • New Strategy and Support Center
  • Support for new eBay features
  • Immediate Payment in eBay checkout
  • Variation style listings
  • Automatic listing withdrawal if inventory is low to prevent overselling
  • One of a few third parties with full support for eBay checkout redirect
  • Support and Enhancements for Comparison Shopping Engines
    • Support for Amazon Product Ads
    • Configurable SKU performance trend graphs
  • Enhancements for Paid Search Engines
    • Custom event tracking
    • Creative scheduling
    • Customizable performance graphs for Campaigns and Ad Groups
  • Enhancements for E-Commerce Stores
    • Seamless Google Product Search setup and delivery
    • Tabbed product page layouts to efficiently display complex product information
    • Dynamic product recommendations to drive incremental purchases
    • Customer purchase and product viewing history
    • Significant performance increases that make the platform even faster
  • Enhancements for Rich Image
    • New tools allow more efficient loading of high-resolution media, for more economical bandwidth usage and better user experience
    • Expanded support for Rich Media on search results pages and cross-sell product arrays – Enhanced enlarge viewers help users to quickly find the product they’re looking for in dense layouts
    • Google Analytic event tracking for image viewers
  • Enhancements for Rich Catalog
    • Expanded options for viewer buttons and controls that make it easier to brand and configure your Rich Catalog for your own site
    • New product overlay presents full-size images and descriptions on the opposite page, allowing users to quickly browse page listings without zooming in
    • Expanded ability to automatically change product merchandising and availability using simple spreadsheet imports

About ChannelAdvisor

ChannelAdvisor (NYSE: ECOM) is a leading e-commerce cloud platform whose mission is to connect and optimize the world’s commerce. For nearly two decades, ChannelAdvisor has helped brands and retailers worldwide improve their online performance by expanding sales channels, connecting with consumers around the world, optimizing their operations for peak performance, and providing actionable analytics to improve competitiveness. Thousands of customers depend on ChannelAdvisor to securely power their sales and optimize fulfillment on channels such as Amazon, eBay, Google, Facebook, Walmart, and hundreds more. For more information, visit www.channeladvisor.com.

Media Contact:

Tamara Gibbs
(919) 249-9798