One Team, One Future

ChannelAdvisor’s mission is to connect and optimize the world’s commerce. That means the whole world. So we’re determined to build a culture where everyone can thrive, no matter what we look like, where we’re from, how we grew up, who we love, what we believe, or how our bodies or minds work. We’re committed to achieving equity in treatment and opportunity for everyone, because each of us is part of the One Team that is ChannelAdvisor.

We know this is an ongoing responsibility. We know it takes action, not just good intentions. When we celebrate our differences and value every individual for who they are, that’s when our many people can make one strong whole. This isn’t a box to tick and call it done. It’s an ongoing journey towards a world of unity in diversity, and we will continue to push forward, as One Team, into the future we want to build.


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Statement from ChannelAdvisor’s CEO

“At ChannelAdvisor, we believe that everyone’s potential is maximized when they are free to be who they are without fear or retribution. As a global corporation, we decided that merely focusing on our own internal culture and policies wasn’t enough. Each member of our organization is encouraged to become a champion of diversity, equity, and inclusion in the workplace and their respective communities.

ChannelAdvisor has an obligation to amplify the voices of its diverse team of employees and leverage our influence to publicly support the causes, policies, and, in some cases, legislation that strengthen these principles. Advocating for our employees is not only the right thing to do, but also good for our business because it helps us attract and retain incredibly talented individuals, each of whom brings unique experiences and perspectives that we value deeply.”

DE&I Goals

In 2021, our focus is to drive key results that include the following:

  • 100% of leaders and employees complete unconscious bias training by year-end.
  • Launch ERGs, each with a named executive sponsor.
  • Grow our relationships with Historically Black Colleges and Universities.
  • Improve representation of under-represented groups at all levels of the organization.
  • Implement a blind resume technology and process to recruitment practices.
  • Establish baseline diversity spend and show progress toward a goal of 50% increase by 2023.
  • Establish a DE&I charter with peer companies to advocate and drive policy change.
  • Publish our first annual diversity report.

Employee Resource Groups

ERGs are voluntary, employee-led groups whose aim is to support the goals and objectives of the ChannelAdvisor DE&I Task Force and enhance the professional and leadership development of ChannelAdvisor employees. ERGs build camaraderie around shared identities and values, and provide ChannelAdvisors opportunities to showcase leadership skills regardless of seniority or managerial status.

Alliance of Black Leaders for Excellence logo

The Alliance of Black Leaders for Excellence (ABLE) is a global group of employees who identify as African, African American, Black or of African descent. Through social engagement programs, career networking, professional development, mentoring, and leadership training opportunities, ABLE strives to support ChannelAdvisor’s efforts to improve the representation of under-represented groups in the technology industry.

Co-Leads: Lanell Rice and Jessica Lumpkin

Executive Sponsor: David Spitz, Chief Executive Officer

Alliance of Black Leaders for Excellence logo

ChannelAdvisor Collaborative Hispanic ERG (CACHE) aims to foster a culture of curiosity and professional development where all ChannelAdvisors can broaden their knowledge and understanding of Hispanic culture, heritage and traditions, and join together to grow the diversity of our ChannelAdvisor team.

Lead: Alejandro Sanchez

Executive Sponsor: Mike Shapaker, Chief Marketing Officer

Alliance of Black Leaders for Excellence logo
Eat. Work. Parent. Repeat.

The mission of the Working Parent’s Group is to build a network of parents and allies to share experiences, ideas, and support each other through regular meetings and activities; in addition to invoking lasting change to enhance the work-life balance for working parents at ChannelAdvisor.

Co-Leads: Amelia Erskine and Emily Fox

Executive Sponsor: Amy Rumford, VP Global Services

Alliance of Black Leaders for Excellence logo

#WomenLead strives to inspire and build confidence in women employees and their allies by providing personal and professional growth opportunities. The group seeks to empower women at ChannelAdvisor by encouraging them to chart their own course for success and development through mentorship, networking and training opportunities, meaningful discussions, relevant programming, and more.

Co-Leads: Izabela Catiru and Tamara Gibbs

Executive Sponsor: Beth Segovia, Chief Operating Officer

Alliance of Black Leaders for Excellence logo

Prism is a global community of ChannelAdvisors united by a common goal: to foster a culture of equity and inclusion for LGBTQ+ identified individuals and their allies, and to embrace our differences as strengths so that each of us has equal opportunity to contribute to our fullest potential and grow professionally.

Co-Leads: EJ Greaves and Brad Haynes

Executive Sponsor: Andy Puddick, Director of Account Management

Employee Spotlights

Changing Commerce. Changing Lives.

At ChannelAdvisor, we believe the work we do changes people’s lives. Our core values of integrity, accountability, collaboration, persistence, curiosity, and passion drive us towards this goal every day.


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