Our Services

See your way to even bigger sales, with ChannelAdvisor’s Services Team.

Once you’ve seen what ChannelAdvisor’s multichannel platform is capable of, the next question is: what’s the best way to put it to work for you?

Fortunately, we’ve got some pretty impressive answers. Our top-notch team has worked with thousands of retailers – guiding them through the ins-and-outs of online retail, flattening out the learning curves and laying the groundwork for success today and down the road.

Self-Service Launch Options

Launch Assistance Service

Intended for the aggressive self-starter, our Launch Assistance Service gives you access to a set number of scheduled calls with a Launch Manager and access to email support as you get on your feet.

Clear benefits:

  • Quick access for the savvy e-commerce marketer who wants to dive in
  • Pre-arranged scheduled calls for peace of mind
  • Email support throughout the Launch process
  • Access to the wealth of information on the SSC

Launch Plus Service

With our Launch Plus Services we’ll jump start your Launch experience to get you set up properly with hands-on support from our Launch Services team.  Launch Plus is intended to give you a strong foundation and understanding of the platform for future growth.

Clear benefits:

  • Proven process to minimise learning curve
  • Extra deliverables to help ease your launch on-ramp
  • Insight into industry best practices
  • Hands-on product training from industry experts

Managed Services

Want to leave the driving to us? No problem. With our Managed Services you can let our e-commerce pros implement your campaigns – while you stay on top of progress at every turn, thanks to weekly status calls and reports, and quarterly account planning sessions.

Clear benefits:

  • Add resources and expertise – without adding staff
  • Extend possible reach quickly and easily
  • Determine and track performance baselines
  • No muss, no fuss

Add-On Service Offerings

Strategy as a Service

With our eagle-eyed view of the entire e-commerce landscape, we’re perfectly positioned to help you get exactly the advice you need – and exactly as much as you want – whenever you require it. We can advise on everything from setting up and testing campaigns to implementing best practices to choosing the best time to deploy.

Clear benefits:

  • Bring clarity to your campaigns
  • Discover untapped revenue potential
  • Get a better picture through improved metrics

Hear from people who’ve seen it in action.

“The real advantage of the ChannelAdvisor solution is the breadth and depth of its full-service approach. It’s empowered us to vastly expand our impact on comparison shopping engines without compromising our profitability goals. And, it’s allowed us to transform our comparison shopping program from primarily a customer acquisition effort into a lucrative channel that consistently delivers profits.”
-John Lucey, Internet Marketing Manager, Brookstone

“ChannelAdvisor offered an experienced team with the flexibility and the know-how to target new demographics, adjust promotions quickly and maximise profitability all within a narrow timeframe.”
- Jey Iyempandi, Online Advertising Manager, Dell

“We achieved our goal of reaching out to a new demographic. With staff and expertise in place right where we needed them, ChannelAdvisor provided speedy implementation and succeeded in taking us into the global age.”
- Brendan Sullivan, Chief Marketing Officer, Calumet Photographic

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