Catalyst Americas

Aria Resort and Casino, Las Vegas, NV, USA | March 30-April 1, 2015

Catalyst Europe
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Catalyst Americas 2015:
Powering the E-Commerce Revolution

The e-commerce revolution is in full swing. Are you a participant? Or merely a spectator?

The revolution includes more digital marketing channels, more marketplaces, more  countries, more fulfillment options, more devices, more social media outlets and more  consumers than ever before.

Catalyst Americas, the leading conference in the e-commerce industry, is more than the epicenter of the revolution. Its attendees and speakers provide you with the tools and strategies to power the revolution and shape its future.

The ideas shared at Catalyst are tomorrow’s trends. The relationships forged are tomorrow’s partnerships. And the retailers in attendance are next year’s success stories.

For retailers looking to be on the front lines, Catalyst is the way to get there.

You can no longer afford to sit back and watch. Because the e-commerce revolution is not just moving fast — it’s speeding up.

Power the revolution. Register today!

Catalyst Americas 2014

Video description

Pictures from Catalyst 2014

What Is Catalyst Americas 2015?

Catalyst Americas 2015, ChannelAdvisor’s annual industry conference, will be the e-commerce event of the year.  Catalyst brings together some of the most innovative minds in the industry – executives, analysts, leading solution providers and other thought leaders to discuss current and upcoming trends, exchange best practices and learn about new products and industry innovations.

Catalyst Americas 2015 will take place March 30 through April 1, 2015 at the Aria Resort and Casino in Las Vegas.

Program at a glance:

  • The opening keynote and reception will take place Monday, March 30, 2015 beginning at 5 p.m. PDT.
  • The main conference will take place Tuesday, March 31 from 7 a.m. to
    5:15 p.m. PDT, and on Wednesday, April 1 from 7:30 a.m. to 3 p.m. PDT.
  • The Catalyst Party will take place Tuesday, March 31 from 6:30 p.m. to 9:30 p.m. PDT.
  • Catalyst will conclude on Wednesday, April 1 at 3 p.m. PDT.

Catalyst Americas FAQs

Why Should I Attend Catalyst Americas 2015?

Past Catalyst attendees refer to it as the best conference in the industry and one they can’t afford to miss. You’ll get unprecedented access to executives from companies such as eBay, Google and Amazon that are shaping and influencing the world of e-commerce. Catalyst will deliver dynamic and rich content, along with actionable strategies for taking your business to the next level. Plus, you’ll get plenty of networking opportunities to connect with peers in the industry.  

An Incredible Venue

Catalyst Americas 2015 will take place at the ARIA Resort & Casino in Las Vegas from March 30 through April 1, 2015.  Recognized for being LEED gold certified, this AAA Five Diamond resort offers high-tech, luxurious accommodations.

This world-class resort showcases stunning views of the city — all rooms include floor-to-ceiling windows.You’ll find three refreshing pools, with 50 private cabanas and an invigorating spa and salon. The ARIA Resort & Casino offers an array of restaurants to suit any craving.  Nightlife includes the cutting-edge Haze Nightclub and the Gold Lounge, inspired by Elvis Presley’s Graceland.  The resort is also home to the Cirque du Soleil show Zarkana.

This dynamic venue with its thoughtfully designed facilities will provide an exciting and captivating backdrop, perfect for taking Catalyst to the next level.  With its state-of-the-art meeting space that’s easy to navigate from the guest rooms, the ARIA Resort & Casino is the ideal setting for two and a half days of intense educational sessions and unparalleled networking opportunities.

 

Aria Las Vegas

ARIA Resort & Casino
3730 Las Vegas Boulevard South
Las Vegas, NV  89158
http://aria.com

Make Your Hotel Reservations Early – While the Group Discount Rate Is Available

Book your rooms for Catalyst at the ARIA Resort & Casino for $195/night plus tax — a bargain for this world-class property.  A limited number of rooms are available at the discounted conference rate of $195/night through March 9, 2015 and are based on availability.  You may reserve your rooms online at https://resweb.passkey.com/go/CACM15 or by calling 866-359-7757 or 702-590-7757 and giving the reservations agenda the group code of CACM15.  Please note that you must cancel 48 hours in advance to avoid paying for first night room charges.

Getting to the ARIA Resort & Casino

The ARIA Resort & Casino is a part of the CityCenter complex on the Las Vegas strip.  The Aria is less than five miles from McCarran International Airport.

Varieties of shuttle/limousine services are available at McCarran, located outside the baggage claim. The ARIA Resort & Casino is a short cab ride from McCarran International Airport.  Taxicabs are available outside baggage claim. Airport personnel are available on the taxi curb to assist passengers.

Presentations

Click below to access presentation content. Note that you will need a username and password to access the presentations.

  • Overall Agenda

Monday, March 30, 2015

Optimize TrackDiversify TrackRevolutionize Track
12pm - 8pm
Registration Open - sponsored by Cloud Conversion
5pm - 6pm
Opening Keynote: "The Will to Win" to be presented by Robert Herjavec, Founder & CEO of Herjavec Group and Star of ABC's Emmy Award-winning hit show "Shark Tank."
6pm - 8pm
Opening Reception in the Catalyst Pavilion - sponsored by NetSuite

Tuesday, March 31, 2015

Optimize TrackDiversify TrackRevolutionize Track
7am - 5pm
Registration open - sponsored by Cloud Conversion and Catalyst Pavilion open
7am - 8am
Networking Breakfast sponsored by eBay
8:30am - 9:30am
Opening Keynote Session with Scot Wingo, Chairman of the Board and Co-Founder, ChannelAdvisor
9:30am - 10:15am
General Session
10:15am - 10:45am
Networking Break
10:45am - 11:30am
Breakout Sessions
11:30am - 1pm
Networking Lunch
1pm - 1:45pm
Breakout Sessions
2pm - 2:45pm
Breakout Sessions
2:45pm - 3:30pm
Networking Break
3:30pm - 4:15pm
Breakout Sessions
4:30pm - 5:15pm
eBay Keynote Session presented by Wendy Jones, VP of Geographical Expansion and Emerging Markets, eBay
6:30pm-9:30pm
Catalyst Party - sponsored by Newegg

Wednesday, April 1, 2015

Optimize TrackDiversify TrackRevolutionize Track
7:30am - 3pm
Registration Open- sponsored by Cloud Conversion
7:30am - 8:30am
Networking Breakfast
7:30am - 3pm
Catalyst Pavilion Open
8:30am - 9:30am
Google Keynote Session with Vineet Buch, Director of Product Management for Shopping Search, Google
9:30am - 10:15am
General Session
10:15am - 10:45am
Networking Break
10:45am - 11:30am
Breakout Sessions
11:45am - 12:30pm
Breakout Sessions
12:30pm - 1:30pm
Networking Lunch
1:30pm - 2:15pm
Fireside Chat with Scot Wingo, Chairman of the Board and Co-Founder of ChannelAdvisor and Sebastian Gunningham, Senior Vice President, Seller Services, Amazon Services
2:15pm - 3pm
Catalyst Wrap-Up Session

Agenda: Fuel for the revolution

The Catalyst Americas 2015 agenda will equip you with the strategies needed to navigate the modern e-commerce landscape. No matter your business goals, Catalyst will have sessions that fit your needs. The numerous sessions and Q&A panels will be led by some of the most successful and innovative retailers, analysts and thought leaders in the e-commerce industry and will help propel your business to the forefront of the e-commerce revolution.

The conference agenda will be split across three tracks:

Revolutionize Track: The Revolutionize track takes both a bigger-picture approach to e-commerce and a deeper dive into international selling.  Are you thinking of selling abroad? Where do you want to go? Where should you go? These sessions will include high-level information on the future of e-commerce, as well as actionable steps that ensure you are making the right decisions for the future.

Diversify Track:  The sessions in the Diversify track are for retailers at various stages in their e-commerce strategies: Single-channel retailers that are growing and looking to expand a multichannel approach; and those retailers that already successfully sell multichannel and want to know how to navigate the fragmented e-commerce landscape more efficiently.

Optimize Track:  The Optimize track is aimed at strengthening the marketplaces or digital marketing initiatives you already have in place.  The Optimize sessions offer strategies for each channel.  Amazon? eBay? Newegg? Google? These sessions will help you do them better with practical examples, strong takeaways and actionable strategies.

Print this agenda
  • Overall Agenda
  • Optimize Track
  • Diversify Track
  • Revolutionize Track

Monday, March 30, 2015

Optimize TrackDiversify TrackRevolutionize Track
12pm - 8pm
Registration Open - sponsored by Cloud Conversion
[-]

Registration Open - sponsored by Cloud Conversion

5pm - 6pm
Opening Keynote: "The Will to Win" to be presented by Robert Herjavec, Founder & CEO of Herjavec Group and Star of ABC's Emmy Award-winning hit show "Shark Tank."
[-]

Opening Keynote: "The Will to Win" to be presented by Robert Herjavec, Founder & CEO of Herjavec Group and Star of ABC's Emmy Award-winning hit show "Shark Tank."

6pm - 8pm
Opening Reception in the Catalyst Pavilion - sponsored by NetSuite
[-]

Opening Reception in the Catalyst Pavilion - sponsored by NetSuite

Tuesday, March 31, 2015

Optimize TrackDiversify TrackRevolutionize Track
7am - 5pm
Registration open - sponsored by Cloud Conversion and Catalyst Pavilion open
[-]

Registration open - sponsored by Cloud Conversion and Catalyst Pavilion open

7am - 8am
Networking Breakfast sponsored by eBay
[-]

Networking Breakfast sponsored by eBay

8:30am - 9:30am
Opening Keynote Session with Scot Wingo, Chairman of the Board and Co-Founder, ChannelAdvisor
[-]

Opening Keynote Session with Scot Wingo, Chairman of the Board and Co-Founder, ChannelAdvisor

9:30am - 10:15am
General Session
[-]

General Session

10:15am - 10:45am
Networking Break
[-]

Networking Break

10:45am - 11:30am
Mapping Your Marketplace MovesFrom Amazon to Google and Back AgainHow Do You Expect to Pay for That?
[-]

Mapping Your Marketplace Moves

When it comes to selling on marketplaces, there are several strategies that you should stop overthinking and just go ahead and put in place. Then, there are other strategies that deserve careful consideration. So which are which? This session will be a study in short-term versus long-term marketplaces strategies.
[-]

From Amazon to Google and Back Again

A successful multichannel e-commerce strategy requires applying lessons learned on one channel to other channels. This session will explore how your success on marketplaces can inform and optimize your digital marketing strategies, providing practical examples and actionable takeaways. As a conclusion, we'll look at how successful digital marketing strategies can influence your approach to marketplaces.
[-]

How Do You Expect to Pay for That?

New online payment systems are shaking up the global e-commerce landscape. Apple Pay's launch made headlines last year. The eBay and PayPal split still has people wondering what’s next. And the shadow of Alibaba and its offshoot Alipay grow ever closer to North American shores. What does this mean for you? What’s next? A dynamic panel will discuss and analyze the many established and emerging payment systems available in e-commerce today, including PayPal, Alipay, Google Wallet, Apple Pay, bitcoin and more.
11:30am - 1pm
Networking Lunch
[-]

Networking Lunch

1pm - 1:45pm
Sell and Tell: E-Commerce Lessons Learned the Hard WayGet Your Mobile Strategy MovingPassport to Travel: 10 Things to Do Before Crossing Borders
[-]

Sell and Tell: E-Commerce Lessons Learned the Hard Way

How many times do you think, “If I only knew then what I know now”? This panel discussion will feature retailers that have been through it all and are now willing to share their war stories with you. This session will feature common pitfalls to avoid and strategies that proved more successful than originally thought. It will conclude with a Q&A.
[-]

Get Your Mobile Strategy Moving

Mobile continues its steady rise, with more and more smartphone users accounting for more e-commerce transactions and market share. If you still don't have an active mobile strategy in place, you're behind the curve. What are the trends you should be aware of for 2015? Should you build an app? Is responsive design dead? Learn the latest strategies for making sure that you're tapping into the ever-growing mobile market.
[-]

Passport to Travel: 10 Things to Do Before Crossing Borders

So you want to go international? This session will provide a breakdown of the most important topics in cross-border trade, including international fulfillment, shipping, value added tax and more. You'll learn the best approaches to international e-commerce and get plenty of practical tips on how to send your products to millions of customers abroad.
2pm - 2:45pm
Brand Building on Marketplaces Pins, Tags and Tweets — Oh My! The Sweet Spot of Social and Visual CommerceDemystifying China: A Roadmap
[-]

Brand Building on Marketplaces

Branded manufacturers must answer a lot of questions when selling directly to consumers on marketplaces. Do you have the infrastructure to support it? How do you deal with channel conflict? And what's the best strategy for breaking in to third-party marketplaces? This session will walk through the advantages and disadvantages brands face when going direct. The session will be presented by a branded manufacturer and include a Q&A.
[-]

Pins, Tags and Tweets — Oh My! The Sweet Spot of Social and Visual Commerce

Tips and strategies for social and visual channels like Pinterest, Instagram, Twitter and others are all important parts of the e-commerce conversation these days. But how often should you pin, tweet and share? The session will approach the many popular social media channels from a "crawl, walk, run" perspective, as well as cover the next wave of social and visual commerce channels such as Wanelo, Spring, Wish, Fancy and more.
[-]

Demystifying China: A Roadmap

What’s happening in China? Everyone’s been talking about it this past year. Get the most up-to-date information about the Chinese landscape and the initial steps you should take to determine if China is worth considering for your business. Attendees will also learn about Tmall Global, and the opportunity it presents to sellers who are considering a play for the largest e-commerce market.
2:45pm - 3:30pm
Networking Break
[-]

Networking Break

3:30pm - 4:15pm
Managing a Winning Webstore The Future of FulfillmentHealthy Competition: How to Benchmark Success and Surpass Other Retailers
[-]

Managing a Winning Webstore

There’s nothing worse than spending precious time and money driving a steady stream of visitors to your webstore, only to have them take a quick look around and click for the door. Make sure your webstore is optimized to convert. This session will outline essential strategies for sprucing up your e-commerce home base: your webstore.
[-]

The Future of Fulfillment

What are the best fulfillment options for e-commerce retailers at different stages of growth: crawl, walk, run? This session will outline the advantages and drawbacks of using drop shipping, eBay Global Shipping Program (GSP), Fulfillment by Amazon (FBA) and other international fulfillment options.
[-]

Healthy Competition: How to Benchmark Success and Surpass Other Retailers

What are you doing with all the data you're collecting? Are you using it to make yourself a better retailer? Create a better experience for consumers? Are you using it to compare yourself to your competitors? This session will dissect the data you should be looking at and what metrics you should be using to benchmark your strategies and strengthen your business processes. The session will include a checklist for both marketplaces and digital marketplaces strategies.
4:30pm - 5:15pm
eBay Keynote Session presented by Wendy Jones, VP of Geographical Expansion and Emerging Markets, eBay
[-]

eBay Keynote Session presented by Wendy Jones, VP of Geographical Expansion and Emerging Markets, eBay

6:30pm-9:30pm
Catalyst Party - sponsored by Newegg
[-]

Catalyst Party - sponsored by Newegg

Wednesday, April 1, 2015

Optimize TrackDiversify TrackRevolutionize Track
7:30am - 3pm
Registration Open- sponsored by Cloud Conversion
[-]

Registration Open- sponsored by Cloud Conversion

7:30am - 8:30am
Networking Breakfast
[-]

Networking Breakfast

7:30am - 3pm
Catalyst Pavilion Open
[-]

Catalyst Pavilion Open

8:30am - 9:30am
Google Keynote Session with Vineet Buch, Director of Product Management for Shopping Search, Google
[-]

Google Keynote Session with Vineet Buch, Director of Product Management for Shopping Search, Google

9:30am - 10:15am
General Session
[-]

General Session

10:15am - 10:45am
Networking Break
[-]

Networking Break

10:45am - 11:30am
Bid Low, Sell High: Essential Digital Marketing StrategiesYour Game Plan for Online GrowthJet: Primed for Takeoff
[-]

Bid Low, Sell High: Essential Digital Marketing Strategies

Without the right tools, digital marketing campaigns can eat up all of your time. What are the most efficient ways to maximize your digital marketing ad spend? What behavior should you avoid for a business your size? And what aspects should you take the time to think through carefully? This session will be a study in short term versus long-term digital marketing strategies.
[-]

Your Game Plan for Online Growth

Feel like your business is ready to take the next step in its e-commerce evolution but don't know what that step should be? Whether you're looking to expand into additional marketplaces, find promising new online channels or learn webstore best practices, this session will lay out the framework for retailers of all sizes, using "crawl, walk, run" business comparisons.
[-]

Jet: Primed for Takeoff

Jet 101: There has been a lot of chatter this year about the new marketplace Jet. You’ll hear it all from founder and CEO Marc Lore as he breaks down the new marketplace, it’s offerings, its goals and what trends he expects to emerge in the crowded landscape of third-party marketplaces.
11:45am - 12:30pm
The Highs and Lows of SEOWhat’s My Backup Plan? An E-Commerce Disaster Survival GuideBefore and After: A CBT Story
[-]

The Highs and Lows of SEO

With the rise of paid search campaigns and other digital marketing strategies, many retailers mistakenly think that the importance and relevance of SEO in today’s e-commerce world is waning. Think again. A strategic SEO plan not only strengthens your brand, but it also strengthens your other e-commerce strategies. This session will walk you through SEO basics and tactics and tips to help you build your brand and see results.
[-]

What’s My Backup Plan? An E-Commerce Disaster Survival Guide

What would you do if you got kicked off your primary marketplace? Would it prove devastating to your business? This session will outline the importance of having a multichannel strategy and the best practices for implementing a successful one — so all your eggs aren't in a single basket.
[-]

Before and After: A CBT Story

Cross-border trade (CBT) is many things at once: exciting, romantic, scary, risky. This session will feature a discussion and Q&A with a retailer that's successfully selling into a foreign market. They’ll dive into their experiences with international marketplaces and fulfillment issues and will answer your questions about crossing borders.
12:30pm - 1:30pm
Networking Lunch
[-]

Networking Lunch

1:30pm - 2:15pm
Fireside Chat with Scot Wingo, Chairman of the Board and Co-Founder of ChannelAdvisor and Sebastian Gunningham, Senior Vice President, Seller Services, Amazon Services
[-]

Fireside Chat with Scot Wingo, Chairman of the Board and Co-Founder of ChannelAdvisor and Sebastian Gunningham, Senior Vice President, Seller Services, Amazon Services

2:15pm - 3pm
Catalyst Wrap-Up Session
[-]

Catalyst Wrap-Up Session

Monday, March 30, 2015
12pm - 8pm
Registration Open - sponsored by Cloud Conversion
[-]

Registration Open - sponsored by Cloud Conversion

5pm - 6pm
Opening Keynote: "The Will to Win" to be presented by Robert Herjavec, Founder & CEO of Herjavec Group and Star of ABC's Emmy Award-winning hit show "Shark Tank."
[-]

Opening Keynote: "The Will to Win" to be presented by Robert Herjavec, Founder & CEO of Herjavec Group and Star of ABC's Emmy Award-winning hit show "Shark Tank."

6pm - 8pm
Opening Reception in the Catalyst Pavilion - sponsored by NetSuite
[-]

Opening Reception in the Catalyst Pavilion - sponsored by NetSuite

Tuesday, March 31, 2015
7am - 5pm
Registration open - sponsored by Cloud Conversion and Catalyst Pavilion open
[-]

Registration open - sponsored by Cloud Conversion and Catalyst Pavilion open

7am - 8am
Networking Breakfast sponsored by eBay
[-]

Networking Breakfast sponsored by eBay

8:30am - 9:30am
Opening Keynote Session with Scot Wingo, Chairman of the Board and Co-Founder, ChannelAdvisor
[-]

Opening Keynote Session with Scot Wingo, Chairman of the Board and Co-Founder, ChannelAdvisor

9:30am - 10:15am
General Session
[-]

General Session

10:15am - 10:45am
Networking Break
[-]

Networking Break

10:45am - 11:30am[+]
Mapping Your Marketplace Moves
When it comes to selling on marketplaces, there are several strategies that you should stop overthinking and just go ahead and put in place. Then, there are other strategies that deserve careful consideration. So which are which? This session will be a study in short-term versus long-term marketplaces strategies.
11:30am - 1pm
Networking Lunch
[-]

Networking Lunch

1pm - 1:45pm[+]
Sell and Tell: E-Commerce Lessons Learned the Hard Way
How many times do you think, “If I only knew then what I know now”? This panel discussion will feature retailers that have been through it all and are now willing to share their war stories with you. This session will feature common pitfalls to avoid and strategies that proved more successful than originally thought. It will conclude with a Q&A.
2pm - 2:45pm[+]
Brand Building on Marketplaces
Branded manufacturers must answer a lot of questions when selling directly to consumers on marketplaces. Do you have the infrastructure to support it? How do you deal with channel conflict? And what's the best strategy for breaking in to third-party marketplaces? This session will walk through the advantages and disadvantages brands face when going direct. The session will be presented by a branded manufacturer and include a Q&A.
2:45pm - 3:30pm
Networking Break
[-]

Networking Break

3:30pm - 4:15pm[+]
Managing a Winning Webstore
There’s nothing worse than spending precious time and money driving a steady stream of visitors to your webstore, only to have them take a quick look around and click for the door. Make sure your webstore is optimized to convert. This session will outline essential strategies for sprucing up your e-commerce home base: your webstore.
4:30pm - 5:15pm
eBay Keynote Session presented by Wendy Jones, VP of Geographical Expansion and Emerging Markets, eBay
[-]

eBay Keynote Session presented by Wendy Jones, VP of Geographical Expansion and Emerging Markets, eBay

6:30pm-9:30pm
Catalyst Party - sponsored by Newegg
[-]

Catalyst Party - sponsored by Newegg

Wednesday, April 1, 2015
7:30am - 3pm
Registration Open- sponsored by Cloud Conversion
[-]

Registration Open- sponsored by Cloud Conversion

7:30am - 8:30am
Networking Breakfast
[-]

Networking Breakfast

7:30am - 3pm
Catalyst Pavilion Open
[-]

Catalyst Pavilion Open

8:30am - 9:30am
Google Keynote Session with Vineet Buch, Director of Product Management for Shopping Search, Google
[-]

Google Keynote Session with Vineet Buch, Director of Product Management for Shopping Search, Google

9:30am - 10:15am
General Session
[-]

General Session

10:15am - 10:45am
Networking Break
[-]

Networking Break

10:45am - 11:30am[+]
Bid Low, Sell High: Essential Digital Marketing Strategies
Without the right tools, digital marketing campaigns can eat up all of your time. What are the most efficient ways to maximize your digital marketing ad spend? What behavior should you avoid for a business your size? And what aspects should you take the time to think through carefully? This session will be a study in short term versus long-term digital marketing strategies.
11:45am - 12:30pm[+]
The Highs and Lows of SEO
With the rise of paid search campaigns and other digital marketing strategies, many retailers mistakenly think that the importance and relevance of SEO in today’s e-commerce world is waning. Think again. A strategic SEO plan not only strengthens your brand, but it also strengthens your other e-commerce strategies. This session will walk you through SEO basics and tactics and tips to help you build your brand and see results.
12:30pm - 1:30pm
Networking Lunch
[-]

Networking Lunch

1:30pm - 2:15pm
Fireside Chat with Scot Wingo, Chairman of the Board and Co-Founder of ChannelAdvisor and Sebastian Gunningham, Senior Vice President, Seller Services, Amazon Services
[-]

Fireside Chat with Scot Wingo, Chairman of the Board and Co-Founder of ChannelAdvisor and Sebastian Gunningham, Senior Vice President, Seller Services, Amazon Services

2:15pm - 3pm
Catalyst Wrap-Up Session
[-]

Catalyst Wrap-Up Session

Monday, March 30, 2015
12pm - 8pm
Registration Open - sponsored by Cloud Conversion
[-]

Registration Open - sponsored by Cloud Conversion

5pm - 6pm
Opening Keynote: "The Will to Win" to be presented by Robert Herjavec, Founder & CEO of Herjavec Group and Star of ABC's Emmy Award-winning hit show "Shark Tank."
[-]

Opening Keynote: "The Will to Win" to be presented by Robert Herjavec, Founder & CEO of Herjavec Group and Star of ABC's Emmy Award-winning hit show "Shark Tank."

6pm - 8pm
Opening Reception in the Catalyst Pavilion - sponsored by NetSuite
[-]

Opening Reception in the Catalyst Pavilion - sponsored by NetSuite

Tuesday, March 31, 2015
7am - 5pm
Registration open - sponsored by Cloud Conversion and Catalyst Pavilion open
[-]

Registration open - sponsored by Cloud Conversion and Catalyst Pavilion open

7am - 8am
Networking Breakfast sponsored by eBay
[-]

Networking Breakfast sponsored by eBay

8:30am - 9:30am
Opening Keynote Session with Scot Wingo, Chairman of the Board and Co-Founder, ChannelAdvisor
[-]

Opening Keynote Session with Scot Wingo, Chairman of the Board and Co-Founder, ChannelAdvisor

9:30am - 10:15am
General Session
[-]

General Session

10:15am - 10:45am
Networking Break
[-]

Networking Break

10:45am - 11:30am[+]
From Amazon to Google and Back Again
A successful multichannel e-commerce strategy requires applying lessons learned on one channel to other channels. This session will explore how your success on marketplaces can inform and optimize your digital marketing strategies, providing practical examples and actionable takeaways. As a conclusion, we'll look at how successful digital marketing strategies can influence your approach to marketplaces.
11:30am - 1pm
Networking Lunch
[-]

Networking Lunch

1pm - 1:45pm[+]
Get Your Mobile Strategy Moving
Mobile continues its steady rise, with more and more smartphone users accounting for more e-commerce transactions and market share. If you still don't have an active mobile strategy in place, you're behind the curve. What are the trends you should be aware of for 2015? Should you build an app? Is responsive design dead? Learn the latest strategies for making sure that you're tapping into the ever-growing mobile market.
2pm - 2:45pm[+]
Pins, Tags and Tweets — Oh My! The Sweet Spot of Social and Visual Commerce
Tips and strategies for social and visual channels like Pinterest, Instagram, Twitter and others are all important parts of the e-commerce conversation these days. But how often should you pin, tweet and share? The session will approach the many popular social media channels from a "crawl, walk, run" perspective, as well as cover the next wave of social and visual commerce channels such as Wanelo, Spring, Wish, Fancy and more.
2:45pm - 3:30pm
Networking Break
[-]

Networking Break

3:30pm - 4:15pm[+]
The Future of Fulfillment
What are the best fulfillment options for e-commerce retailers at different stages of growth: crawl, walk, run? This session will outline the advantages and drawbacks of using drop shipping, eBay Global Shipping Program (GSP), Fulfillment by Amazon (FBA) and other international fulfillment options.
4:30pm - 5:15pm
eBay Keynote Session presented by Wendy Jones, VP of Geographical Expansion and Emerging Markets, eBay
[-]

eBay Keynote Session presented by Wendy Jones, VP of Geographical Expansion and Emerging Markets, eBay

6:30pm-9:30pm
Catalyst Party - sponsored by Newegg
[-]

Catalyst Party - sponsored by Newegg

Wednesday, April 1, 2015
7:30am - 3pm
Registration Open- sponsored by Cloud Conversion
[-]

Registration Open- sponsored by Cloud Conversion

7:30am - 8:30am
Networking Breakfast
[-]

Networking Breakfast

7:30am - 3pm
Catalyst Pavilion Open
[-]

Catalyst Pavilion Open

8:30am - 9:30am
Google Keynote Session with Vineet Buch, Director of Product Management for Shopping Search, Google
[-]

Google Keynote Session with Vineet Buch, Director of Product Management for Shopping Search, Google

9:30am - 10:15am
General Session
[-]

General Session

10:15am - 10:45am
Networking Break
[-]

Networking Break

10:45am - 11:30am[+]
Your Game Plan for Online Growth
Feel like your business is ready to take the next step in its e-commerce evolution but don't know what that step should be? Whether you're looking to expand into additional marketplaces, find promising new online channels or learn webstore best practices, this session will lay out the framework for retailers of all sizes, using "crawl, walk, run" business comparisons.
11:45am - 12:30pm[+]
What’s My Backup Plan? An E-Commerce Disaster Survival Guide
What would you do if you got kicked off your primary marketplace? Would it prove devastating to your business? This session will outline the importance of having a multichannel strategy and the best practices for implementing a successful one — so all your eggs aren't in a single basket.
12:30pm - 1:30pm
Networking Lunch
[-]

Networking Lunch

1:30pm - 2:15pm
Fireside Chat with Scot Wingo, Chairman of the Board and Co-Founder of ChannelAdvisor and Sebastian Gunningham, Senior Vice President, Seller Services, Amazon Services
[-]

Fireside Chat with Scot Wingo, Chairman of the Board and Co-Founder of ChannelAdvisor and Sebastian Gunningham, Senior Vice President, Seller Services, Amazon Services

2:15pm - 3pm
Catalyst Wrap-Up Session
[-]

Catalyst Wrap-Up Session

Monday, March 30, 2015
12pm - 8pm
Registration Open - sponsored by Cloud Conversion
[-]

Registration Open - sponsored by Cloud Conversion

5pm - 6pm
Opening Keynote: "The Will to Win" to be presented by Robert Herjavec, Founder & CEO of Herjavec Group and Star of ABC's Emmy Award-winning hit show "Shark Tank."
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Opening Keynote: "The Will to Win" to be presented by Robert Herjavec, Founder & CEO of Herjavec Group and Star of ABC's Emmy Award-winning hit show "Shark Tank."

6pm - 8pm
Opening Reception in the Catalyst Pavilion - sponsored by NetSuite
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Opening Reception in the Catalyst Pavilion - sponsored by NetSuite

Tuesday, March 31, 2015
7am - 5pm
Registration open - sponsored by Cloud Conversion and Catalyst Pavilion open
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Registration open - sponsored by Cloud Conversion and Catalyst Pavilion open

7am - 8am
Networking Breakfast sponsored by eBay
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Networking Breakfast sponsored by eBay

8:30am - 9:30am
Opening Keynote Session with Scot Wingo, Chairman of the Board and Co-Founder, ChannelAdvisor
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Opening Keynote Session with Scot Wingo, Chairman of the Board and Co-Founder, ChannelAdvisor

9:30am - 10:15am
General Session
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General Session

10:15am - 10:45am
Networking Break
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Networking Break

10:45am - 11:30am[+]
How Do You Expect to Pay for That?
New online payment systems are shaking up the global e-commerce landscape. Apple Pay's launch made headlines last year. The eBay and PayPal split still has people wondering what’s next. And the shadow of Alibaba and its offshoot Alipay grow ever closer to North American shores. What does this mean for you? What’s next? A dynamic panel will discuss and analyze the many established and emerging payment systems available in e-commerce today, including PayPal, Alipay, Google Wallet, Apple Pay, bitcoin and more.
11:30am - 1pm
Networking Lunch
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Networking Lunch

1pm - 1:45pm[+]
Passport to Travel: 10 Things to Do Before Crossing Borders
So you want to go international? This session will provide a breakdown of the most important topics in cross-border trade, including international fulfillment, shipping, value added tax and more. You'll learn the best approaches to international e-commerce and get plenty of practical tips on how to send your products to millions of customers abroad.
2pm - 2:45pm[+]
Demystifying China: A Roadmap
What’s happening in China? Everyone’s been talking about it this past year. Get the most up-to-date information about the Chinese landscape and the initial steps you should take to determine if China is worth considering for your business. Attendees will also learn about Tmall Global, and the opportunity it presents to sellers who are considering a play for the largest e-commerce market.
2:45pm - 3:30pm
Networking Break
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Networking Break

3:30pm - 4:15pm[+]
Healthy Competition: How to Benchmark Success and Surpass Other Retailers
What are you doing with all the data you're collecting? Are you using it to make yourself a better retailer? Create a better experience for consumers? Are you using it to compare yourself to your competitors? This session will dissect the data you should be looking at and what metrics you should be using to benchmark your strategies and strengthen your business processes. The session will include a checklist for both marketplaces and digital marketplaces strategies.
4:30pm - 5:15pm
eBay Keynote Session presented by Wendy Jones, VP of Geographical Expansion and Emerging Markets, eBay
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eBay Keynote Session presented by Wendy Jones, VP of Geographical Expansion and Emerging Markets, eBay

6:30pm-9:30pm
Catalyst Party - sponsored by Newegg
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Catalyst Party - sponsored by Newegg

Wednesday, April 1, 2015
7:30am - 3pm
Registration Open- sponsored by Cloud Conversion
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Registration Open- sponsored by Cloud Conversion

7:30am - 8:30am
Networking Breakfast
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Networking Breakfast

7:30am - 3pm
Catalyst Pavilion Open
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Catalyst Pavilion Open

8:30am - 9:30am
Google Keynote Session with Vineet Buch, Director of Product Management for Shopping Search, Google
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Google Keynote Session with Vineet Buch, Director of Product Management for Shopping Search, Google

9:30am - 10:15am
General Session
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General Session

10:15am - 10:45am
Networking Break
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Networking Break

10:45am - 11:30am[+]
Jet: Primed for Takeoff
Jet 101: There has been a lot of chatter this year about the new marketplace Jet. You’ll hear it all from founder and CEO Marc Lore as he breaks down the new marketplace, it’s offerings, its goals and what trends he expects to emerge in the crowded landscape of third-party marketplaces.
11:45am - 12:30pm[+]
Before and After: A CBT Story
Cross-border trade (CBT) is many things at once: exciting, romantic, scary, risky. This session will feature a discussion and Q&A with a retailer that's successfully selling into a foreign market. They’ll dive into their experiences with international marketplaces and fulfillment issues and will answer your questions about crossing borders.
12:30pm - 1:30pm
Networking Lunch
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Networking Lunch

1:30pm - 2:15pm
Fireside Chat with Scot Wingo, Chairman of the Board and Co-Founder of ChannelAdvisor and Sebastian Gunningham, Senior Vice President, Seller Services, Amazon Services
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Fireside Chat with Scot Wingo, Chairman of the Board and Co-Founder of ChannelAdvisor and Sebastian Gunningham, Senior Vice President, Seller Services, Amazon Services

2:15pm - 3pm
Catalyst Wrap-Up Session
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Catalyst Wrap-Up Session

Speakers

One of the most valuable elements of Catalyst is the high-caliber speakers that attendees have the unique opportunity to learn from.  Each year, the Catalyst agenda is filled with the industry visionaries, leaders and top online retailers who are paving the road to e-commerce success.  Don’t miss your opportunity to surround yourself with the experts and thought leaders of our day.

The 2015 Catalyst Americas speaker lineup will be announced soon.

 

Speakers for Keynote Sessions and Fireside Chat Sessions at Catalyst Americas 2015

  • Robert Herjavec
    Robert Herjavec, Founder & CEO of Herjavec Group and Star of ABC's Emmy Award-winning hit show "Shark Tank."

    Robert Herjavec is one of North America’s most recognizable business leaders. A dynamic entrepreneur, Robert has built and sold several IT companies to major players such as AT&T. In 2003 Robert founded Herjavec Group, and it quickly became one of North America’s fastest growing technology companies, scaling from $400K in sales to a run rate of $150 million. Today, Herjavec Group is recognized as a global leader in information security specializing in managed security services, compliance, incident response and remediation efforts for enterprise level organizations.

    His inspiring books, “Driven” and “The Will to Win”, were simultaneously Top 10 Bestsellers that earned him the title of “Best Selling Author”. Robert’s motivational business advice has received millions of impressions through TV, print, radio and digital media. He shares his expertise with other entrepreneurs each week as a leading Shark on ABC’s Emmy Award-winning hit Shark Tank.

  • Vineet Buch
    Vineet Buch, Director of Product Management for Shopping Search, Google

    Vineet Buch is the Director of Product Management for Shopping Search at Google. He has been involved in online commerce for 10 years, and joined Google in August 2010 through the acquisition of Like.com, a shopping discovery site for fashion and accessories, where he was Co-Founder and Chief Product Officer.
    Vineet previously was a Partner at BlueRun Ventures, where his investments included Slide, also acquired by Google in August 2010.  He also has experience in Enterprise Software from his years as a Director in the Database Group at Oracle and as an early employee at Corio, an early enterprise Software as a Service (SaaS) company that was acquired by IBM in 2005 after an IPO in 2001.

     

  • Sebastian Gunningham
    Sebastian Gunningham, Senior Vice President, Seller Services, Amazon Services

    Sebastian Gunningham is Senior Vice President of Amazon Seller Services, an integrated set of services designed to help any and all merchants sell their products online by offering access to Amazon’s technology infrastructure and to Amazon’s more than 200 million active customer accounts.

    Prior to joining Amazon in March of 2007, Gunningham held positions at Apple Computer Inc., Peace Software and Oracle Corporation.

  • Wendy Jones
    Wendy Jones, VP, Geographic Expansion and Emerging Markets, eBay

    Wendy found her job on eBay – literally – in November 2003, after seeing an on-site ad for the role of vice president of customer support.

    Now, 11 years later, Wendy has largely built her career with eBay focusing on growth opportunities outside of the United States, including her current position as vice president of geographic expansion and cross-border trade for eBay Marketplaces, which she has held since 2012.

    In her current role, Wendy leads the team responsible for developing and growing eBay’s opportunities and presence in BRIC and emerging markets, including Mexico, China and Russia, and regions such as greater Latin America. Wendy’s team oversees the entire customer experience in these critical markets, partnering closely with product and other functional teams within eBay.

    Wendy is also committed to furthering others’ ambitions through personal mentoring and professional affiliations within eBay. Wendy is a co-founder of eBay WIN in Europe (Women’s Initiative Network), which advances important topics for women within the company, and she continues to be an active leader and member of WIN in North America. In addition, Wendy serves as mentor to women within and outside eBay.

    Before taking over the GEO busienss, within eBay Wendy held various leadership roles in customer support, marketing, advertising, and operations. During her nearly ten years in Europe, Wendy was responsible for leading marketing, operations and advertising for eBay’s European portfolio of sites. Prior to joining eBay, Wendy worked at State Street Bank, Land Rover NA, and for iSKY, Inc., in various leadership roles for more than 12 years.

    Wendy holds a Bachelor of Science degree in Economics from the University of Connecticut and an MBA from Loyola College.

  • Scot Wingo
    Scot Wingo, CEO, ChannelAdvisor

    CEO of ChannelAdvisor, Scot Wingo leads the company in its mission to provide retailers and manufacturers with the software and services needed to successfully sell their products via online sales channels. In tandem with his work at ChannelAdvisor, Scot is an industry thought leader, contributing regularly to several ChannelAdvisor blogs and speaking often at industry events.

    Scot received a Bachelor of Science degree in Computer Engineering from the University of South Carolina and a Master of Computer Engineering degree from North Carolina State University. Scot has received numerous awards including Ernst and Young’s Entrepreneur of the Year and Triangle Business Journal’s Top 40 under 40.

General Session and Breakout Session Speakers

  • [+]
    Frank Andolina, Manager of the Digital Marketing Services team at ChannelAdvisor

    As Manager of the Digital Marketing Services team at ChannelAdvisor, Frank Andolina works with customers to maximize revenue through the strategic optimization of online campaigns. With more than eight years of experience in digital marketing, he brings guidance and ongoing training to his team members as they navigate the frequent changes of the space to deliver peak results for a wide-range of top tier retailers.

  • [+]
    Jason Bertrand, Customer Acquisition Manager, Skullcandy

    As customer acquisition manager for Skullcandy and sister company Astro Gaming, Jason Bertrand is responsible for all paid traffic driving initiatives to Skullcandy.com and Astrogaming.com. Prior to this role, Jason served as Customer Acquisition Manager at Under Armour, where he launched the affiliate, shopping engine, and re-targeting channels and helped propel Under Armour’s e-commerce business from $30MM to nearly $100MM annually in under five years. Jason has worked extensively in the realm of revenue attribution having helped launch the Shop.org Attribution Special Interest Group, dedicated to standardizing attribution methods and strategies for e-commerce organizations.

  • [+]
    Jared Blank, Senior Director of E-Commerce marketing , Tommy Hilfiger

    Jared Blank oversees the U.S. online retail business for Tommy Hilfiger. He re-joined the company in 2009, after launching Tripmela.com, a website focusing on deals for travel in India. Prior to joining Tommy Hilfiger as the Senior Director of E-Commerce Marketing in 2004, he was the Senior Travel Analyst at Jupiter Research. Previously, he was a senior consultant at Deloitte Consulting, focusing on supply chain management and strategic marketing.

  • [+]
    Gina DeFrank, Product Manager, ChannelAdvisor

    Gina DeFrank is Product Manager for Marketplaces and Webstores at ChannelAdvisor, responsible for research and product direction for e-commerce destinations such as Amazon, Sears, Big Commerce and Shopify. She works closely with the marketplaces, retailers, and ChannelAdvisor teams to keep up to date with channel developments and to optimize existing features for ChannelAdvisor customers.

  • [+]
    David Devany, VP, Ecommerce and Digital, Claire's Accessories
  • [+]
    Luke Evans, Manager, Shopping Services, ChannelAdvisor

    Manager of Marketplaces Services, Luke Evans manages a team that is responsible for all of ChannelAdvisor’s full service marketplace customers. Luke uses his 8 years of e-commerce experience across various roles at ChannelAdvisor to help ChannelAdvisor customers succeed in their various marketplace initiatives.

  • [+]
    Corey Frons, Chief Executive Officer, BulbAmerica

    Corey Frons has implemented various e-commerce and marketing technologies that have placed his company on the Inc. 500 list for the past three years, making BulbAmerica one of Americas fastest-growing companies. He has built a reputation for helping organizations and senior executive teams understand the impact of the web and digital marketing technologies for their existing and future business. Corey has helped identify, create and execute transformational e-commerce strategies and organizational changes in multichannel environments.

  • [+]
    Brian Hedrick, Manager, Search and Native Optimization and Strategy, Yahoo

    Brian is a 9-year veteran of Yahoo’s Search and Native Client Services division. In his current role on the Search and Native Optimization and Strategy team, he works closely with major brands, agencies, Yahoo account teams and ad product engineers to create best in class advertising experiences. Previously he worked as a leader of Yahoo’s search agency services group and, most recently, the financial services account management team. He calls Los Angeles “home” and is currently obsessed with native advertising, kayak fishing and the Atlanta Braves.

  • [+]
    Matt Kubancik, Founder & CEO, Street Moda
  • [+]
    McKenzie Laney, Marketplace Manager, Build.com
  • [+]
    Amy Lubell, Director of Global Managed Services, ChannelAdvisor
    As Director of Global Managed Services at ChannelAdvisor, Amy Lubell oversees professional services teams for both Marketplaces and Digital Marketing worldwide. In this role, Amy’s responsibilities include managing a team that provides companies ranking in the IR 500 strategic, tactical and technical guidance to help build and meet aggressive plans to grow within the eCommerce space. Prior to her ten years with ChannelAdvisor, Amy worked for a Marketing and Public Relations company managing local and international customers in technology, professional services and interactive entertainment industries. She earned her bachelor’s degree in Communications from Meredith College.
  • [+]
    Suzanne Miglucci, Chief Marketing Officer, ChannelAdvisor

    Suzanne provides strategy and execution of ChannelAdvisor’s global marketing presence. Her responsibilities include company and product branding, public relations, marketing/communications, event management and demand management activities to drive ChannelAdvisor’s growth strategies. Prior to ChannelAdvisor Suzanne served as Senior Director of Global Procurement Solution Marketing at SAP where she contributed to the direction and market awareness of portfolio solutions. Suzanne brings more than 15 years of experience in high tech marketing to ChannelAdvisor, having held executive marketing and business development roles at SciQuest, Arsenal Digital Solutions (now IBM) and Computer Associates. Suzanne holds a Master’s degree from Colorado State University, and undergraduate degrees from Fitchburg State College.

  • [+]
    Soren Mills, Chief Marketing Officer, Newegg

    Soren Mills is the Chief Marketing Officer of Newegg North America, responsible for overseeing marketing operations and strategy.

    Prior to joining Newegg, Mills was the executive vice president and general manager at Guitar Center where he led Musician’s Friend, the company’s online division and largest online retailer of musical instruments. Mills has also held a variety of national and international positions at Wal-Mart Stores, Inc. In his most recent role at Wal-Mart International, Mills was promoted to corporate officer in order to build and lead its global e-commerce services group. In that capacity, he successfully developed and launched Wal-Mart’s first global e-commerce platform, resulting in growth and profitability improvements.

    Before Wal-Mart, Mills was responsible for marketing for the European launch of Priceline.com. As the vice president of marketing at Priceline.com Europe, Mills defined the company’s brand strategy and managed sales and marketing operations. During his time there, Mills helped the company achieve a significant share of the UK online airline ticket market.

    Mills earned his masters of business administration at Dartmouth College, Amos Tuck School of Business and was recently honored by Dealerscope Magazine as one of the 2014 CE Leaders Who Rock.

  • [+]
    Tansy OBryant, SEO Digital Marketing Strategist, ChannelAdvisor

    Tansy OBryant, SEO Digital Marketing Strategist at ChannelAdvisor, works with customers to maximize organic revenue through the strategic optimization of ecommerce websites. She has 20 years of experience in digital marketing that touches 7 geos and 14 languages around the world.  Tansy successfully marries competitive intelligence, IT development and marketing expertise to help clients as they navigate the frequent changes of organic search.

  • [+]
    Mark Vandegrift, Director, Business Development, ChannelAdvisor
  • [+]
    Jordan Weinstein, Managing Director for Europe at ChannelAdvisor

    Jordan Weinstein is the Managing Director for Europe at ChannelAdvisor. Since joining ChannelAdvisor in 2007, Jordan has served the company in many different roles from account management to sales to strategic partnerships to his current role leading ChannelAdvisor’s European division. He has worked closely with leading e-commerce retailers and partners from around the world. Jordan has a BA and MBA from Duke University.

  • [+]
    Sherri Wu, Head of International E-commerce Business Development Americas at Alibaba Group & & Vice GM of CBB

    Sherri Wu is the Head of International E-commerce Business Development Americas and Vice General Manager of Cross-border Business at Alibaba Group. She leads the team in building growth opportunities for businesses around the world across key Alibaba Group platforms.
    Prior to joining Alibaba, Wu was the Vice President/GM for Product and Technology at Orbitz Worldwide where she oversaw different areas of the business including loyalty, finance technology, CRM, trip and member expansion, International migration and expansion and various special projects. Before that, Wu was the CTO of PEAK6 Retail where she built the company’s e-commerce development team and designed and developed e-commerce and financial social networking websites.
    Wu has earned master’s degrees in Computer Science and Accounting from Southern Illinois University, Edwardsville. She also holds a bachelor’s degree in economics from Nanjing University, China.

Sponsors

The annual Catalyst Americas conference is an unparalled e-commerce experience and is the best opportunity to engage with the top players under one roof. Last year alone, NetSuite, eBay, Rakuten.com Shopping, Newegg,  Amazon and more industry-leading providers and over 1,400 online retailers made Catalyst the most valuable e-commerce conference of 2014.

We offer a range of sponsorship options for the conference, giving your company an excellent opportunity to align your key messages with this exciting agenda and gain valuable exposure for your brand.

As a Catalyst sponsor, you’ll:

  • Get unparalleled access to high-profile retailers, key marketplaces and industry analysts
  • Gain valuable insights into the needs and expectations of this influential e-commerce community
  • Position your solution as an industry leader and heighten your brand awareness
  • Market your products, services and solutions to a new audience
  • Build strategic partnerships

For sponsorship options, pricing and availability, please contact Candace Velazquez, US Events Manager, today at candace.velazquez@channeladvisor.com.

2015 Sponsors

Title Sponsor
Platinum Sponsor
Gold Sponsors

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Silver Sponsors

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Bronze Sponsors

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Did You Know:

  • Catalyst offers more opportunities to network with top e-commerce executives from leading companies than any other industry conference.
  • Catalyst Americas 2015 will take place at the Aria, a luxurious, high-tech, AAA, Five diamond, resort.
  • Catalyst allows you to meet with leading industry suppliers that can help you grow your business.
  • Catalyst gives attendees unprecedented access to executives from companies that are shaping the world of e-commerce such as eBay, Google and, Amazon.
  • Catalyst brings you up-to-date with the latest e-commerce trends.
  • Catalyst provides unparalleled networking opportunities with peers and industry thought-leaders.
  • Catalyst brings together leading channels such as eBay, Amazon, Newegg, Rakuten.com Shopping and more under one roof.
  • With over 20 sessions, across three tracks, Catalyst will cover topics relevant to every attendee.
  • Catalyst is the e-commerce industry’s leading networking and educational event of the year.
  • Catalyst will share new ideas and perspectives to help you enhance your e-commerce performance.
  • Catalyst is a hub for top marketplaces, leading retailers and industry-analysts.
  • Catalyst takes place annually in Las Vegas and London.
  • You can request one-on-one consultations with e-commerce experts at Catalyst.
  • Catalyst Americas will take place Monday, March 30 – Wednesday, April 1, 2015.
  • The Catalyst Americas opening keynote will take place Monday, March 30 from 5 – 6 p.m. PDT.
  • The Catalyst Americas welcome reception will take place Monday, March 30 from 6 - 8 p.m. PDT.
  • The Catalyst Americas Party will take place Tuesday, March 31 from 7 - 10 p.m. PDT.
  • Catalyst is an annual conference hosted by ChannelAdvisor that brings together some of the most innovative minds in the e-commerce industry.
  • Catalyst will give attendees a forum to discuss current and upcoming trends, exchange best practices, learn about new products and other innovations, and receive expert training on ChannelAdvisor products and services.
  • Past attendees say they consider Catalyst one of the most valuable online retail events of the year.
  • Catalyst gives attendees unprecedented access to executives from companies like eBay, Google, Amazon and more who are shaping and influencing the world of online retail.

Catalyst Registration Details

Catalyst Americas 2015 will officially kick off on Monday, March 30 with an opening keynote from 5-6 p.m. PDT, followed by the opening reception from 6-8 p.m. PDT.   Catalyst sessions will take place on Tuesday, March 31 from 8:30 a.m. to 5:15 p.m. and Wednesday, April 1 from 8:30 a.m. to 3:00 p.m., with breakfast held prior to the first sessions.  

Register Online

The cost to attend Catalyst will depend on the date of registration as follows:

$925through January 15, 2015
$975 January 16, 2015 – February 15, 2015
$1,025 after February 15, 2015

2015 Catalyst Americas

Frequently Asked Questions

Program & Registration

1) What Is Catalyst Americas 2015?

Catalyst is an annual conference hosted by ChannelAdvisor that brings together some of the most innovative minds in the industry — executives, analysts, leading solution providers and other thought leaders — to discuss current and upcoming trends, exchange best practices, learn about new products and other innovations, and receive expert-led training on ChannelAdvisor products and services.

This year’s conference will include educational sessions and opportunities to collaborate with and learn from some of the brightest minds in online retail.  Online retailers who are serious about expanding their e-commerce reach will benefit from the educational sessions and networking opportunities at Catalyst.

2) When and Where Is Catalyst Americas 2015?

Catalyst 2015 will take place Monday, March 30 through Wednesday, April 1 at the Aria Resort and Casino in Las Vegas.

Aria Resort and Casino
3730 Las Vegas Boulevard South
Las Vegas, NV 89158
http://aria.com

Program at a glance:

  • The opening keynote and reception will take place Monday, March 30, 2015 beginning at 5 p.m. PDT.
  • The main conference will take place Tuesday, March 31 from 7 a.m. to 5:15 p.m. PDT, and on Wednesday, April 1 from 7:30 a.m. to 3 p.m. PDT.
  • The Catalyst Party will take place Tuesday, March 31 from 7 p.m. to 10 p.m. PDT.
  • Catalyst will conclude on Wednesday, April 1 at 3 p.m. PDT.

3) Why Should I Attend Catalyst Americas 2015?

Past Catalyst attendees refer to it as the best conference in the industry and one they can't afford to miss. You'll get unprecedented access to executives from companies such as eBay, Google and Amazon that are shaping and influencing the world of e-commerce.  Catalyst will deliver dynamic and rich content, along with actionable strategies for taking your business to the next level.  Plus, you'll get plenty of networking opportunities to connect with peers in the industry.

Attendees will:

  • Stay on top of current and upcoming industry trends
  • Pick up new strategies to boost online sales
  • Connect with the "who’s who” of e-commerce
  • Get product answers from and strategize with ChannelAdvisor experts during rare one-on-one sessions
  • Hear about the industry’s newest products and latest innovations
  • Exchange best practices with peers
  • Cultivate new leads and strengthen existing relationships

4) Who Else Should Attend Catalyst Americas 2015?

  • Online retailers of all sizes: Stay ahead of your competition by learning what you need to know about e-commerce trends and how to plan a winning strategy.
  • E-commerce executives, analysts and other thought leaders: Keep your finger on the industry pulse.
  • Current and prospective ChannelAdvisor customers: Take advantage of digital marketing, marketplaces, rich media and social strategies to help boost online sales.
  • Business solution providers: Get in front of 1,400+ industry influencers and decision-makers.

5) Where Can I Find the Catalyst Americas 2015 Conference Agenda?

Click here for this year’s schedule.

6) How Can I Register for Catalyst Americas 2015?

Click here to register for this year’s event. Note that attendees are responsible for making their own lodging accommodations (see Hotel & Travel below).

7) How Much Does It Cost to Attend Catalyst Americas 2015?

The registration cost will depend on the date you register:

  • $925 through December 31, 2014
  • $975 from January 1- February 15, 2015
  • $1,025 after February 16, 2015

This year, we're are also offering you a chance to purchase guest passes for the evening events.  A guest pass for the opening reception is $50, and a guest pass for the Catalyst Party is $100.  You can purchase guest passes for these events during the online registration process.

Catalyst registration provides access to all Catalyst main conference sessions and Catalyst networking events, and includes food and drink for all Catalyst networking breakfasts, breaks and lunches between March 30 and April 1, 2015, as well as the Catalyst opening reception on March 30 and the Catalyst Party on March 31. Special dietary requests can be made on the registration form or by contacting Candace Velazquez (candace.velazquez@channeladvisor.com) to make arrangements.

Any company that registers three or more people from their company on the same transaction will automatically receive a 25% discount on each of those registrations in the transaction.

8) When Is the Deadline to Register for Catalyst Americas 2015?

There is no deadline. The meeting space in the conference center has limited capacity, however, and the event sells out every year so we encourage you to sign up promptly to reserve your spot and take advantage of “early bird” discounts on registration and lodging:

  • Retailers who sign up by December 31, 2014 receive $100 off the regular registration fee
  • A limited number of hotel rooms are being held by the Aria Resort until March 9, 2015 at the significantly discounted rate of $195/night plus tax (see Hotel & Travel below).
Sponsorship

9) How Can I Sponsor at Catalyst Americas 2015?

Companies that sponsor Catalyst get their message heard by the “who’s who” of e-commerce: 1,400+ industry leaders, decision-makers and other influencers. To learn more, interested companies should contact Candace Velazquez at candace.velazquez@channeladvisor.com.

10) Which ChannelAdvisor Partners Are Sponsoring Catalyst Americas 2015?

Sponsors will be listed on the Catalyst Americas 2015 website as they are confirmed.

Hotel & Travel

11) How Do I Book My Hotel Room?

Book your room at the Aria Resort and Casino for Monday, March 30 through Wednesday, April 1 for $195/night plus tax — a bargain for this world-class property.  Reservations can be made at this special price by calling 1-866-359-7757 and mentioning ChannelAdvisor Catalyst Americas 2015. Space is limited so early registration is encouraged.  Rooms are available at this rate until March 9, 2015 and are based on availability.

12) What Airport Should I Fly into for Catalyst Americas 2015?

The Aria Resort is less than five miles from McCarran International Airport in Las Vegas.

13) Should I Rent a Car?

You probably won't need a rental car.  For-hire transportation at McCarran International Airport is readily available, and all conference events take place at the Aria Resort and Casino.

Varieties of shuttle and limousine services are available at McCarran, located on the north and west sides of baggage claim, outside door exits 8-14.  Taxicabs are available outside on the east side of baggage claim, outside door exits 1-5, and can bring you directly to the Aria.  Airport personnel are available on the taxi curb to assist passengers.

14) Who Can I Contact With Additional Questions About Catalyst Americas 2015?

Please contact ChannelAdvisor Events Manager Candace Velazquez at candace.velazquez@channeladvisor.com.

Registration Terms and Conditions

REGISTRATION

The registration fee (the “Fee”) covers attendance at all sessions of the 2015 ChannelAdvisor Catalyst Americas event to occur March 30 – April 1, 2015 (the “Event”) and to the breakfast and lunch meal functions, as well as the Opening Reception and Catalyst Party, which are all scheduled to take place during the Event.

ChannelAdvisor reserves the right to refuse admittance to any event it hosts.  Any registrations cancelled at the discretion of ChannelAdvisor will receive a full refund of Fees. 

CANCELLATION AND REGISTRATION CHANGES

Substitutions in your registration can be made until 5 days prior to the Event via email to Candace.velazquez@channeladvisor.com or by logging into the registration site with your email and password (set up when you complete your registration).

For cancellation requests received prior to November 30, 2014, ChannelAdvisor will refund 50% of the Fees paid; for cancellation requests received between December 1, 2014 and January 14, 2015, ChannelAdvisor will refund 25% of the Fees paid.  Cancellation requests received on or after January 15, 2015 are nonrefundable.

All cancellation requests should be sent by email to Candace.velazquez@channeladvisor.com.

PAYMENT

All Fees for participation in the Event are to be paid in full prior to the Event.

In all cases when payment is not received before the Event, ChannelAdvisor reserves the right to refuse admission to the Event.

We accept payment via MasterCard, Visa and American Express for the Event.

Consolidated payment with other invoices from ChannelAdvisor is not possible at this time.

HOTEL RESERVATIONS

Overnight accommodation space is not included in the Fee.  Registrants are responsible for securing their own hotel accommodations.

TRANSPORTATION AND PARKING

Transportation and parking are not included in the Fee.  It is the responsibility of the attendee to make their way to the Event venue in adequate time.

ChannelAdvisor is not liable for any delays or non-attendance resulting from delayed or suspended transportation.

CONFERENCE CHANGES AND CHANNELADVISOR’S OBLIGATIONS

For various reasons, ChannelAdvisor may find it necessary to change the venue, format, content or the timing of the Event.  ChannelAdvisor shall not be obligated to refund Fees due to changes to the venue, format or content.  If ChannelAdvisor finds it necessary to postpone the Event, we will reschedule as soon as is practicable and your registration will be transferred to attend the rescheduled conference.  If ChannelAdvisor cancels the Event and does not reschedule, ChannelAdvisor shall issue a full refund for the Fees paid for the Event.  Beyond the refund of Fees paid, ChannelAdvisor shall not be liable for any other costs incurred in connection with or due to the postponement or cancellation of the Event.  IN NO EVENT SHALL CHANNELADVISOR’S ENTIRE AGGREGATE LIABILITY TO YOU EXCEED FEES PAID. 

REGISTRANT’S OBLIGATIONS

By registering for and attending the Event, you acknowledge and agree that ChannelAdvisor (including any parent, subsidiaries, affiliates or successor entity, as may be carried out by those acting with ChannelAdvisor’s authority and permission) may use your image or likeness in any and all forms of media, now known or later discovered or created, worldwide, in connection with marketing efforts related to the Event or similar future events and that ChannelAdvisor may share your information with third parties that provide services related to this Event.  For additional information about how ChannelAdvisor may use your personal information, please visit: http://www.channeladvisor.com/privacy-policy/.

By registering for and attending the Event, you acknowledge and agree that you are responsible for your own actions and agree to indemnify, defend and hold ChannelAdvisor harmless for your actions at or in connection with the Event.

Catalyst Europe

Hilton London Metropole, London, UK | 23 April 2015

Catalyst Americas
Registered? Log in

Catalyst Europe 2015:
Powering the E-Commerce Revolution

The e-commerce revolution is in full swing. Are you a participant? Or merely a spectator?

The revolution includes more digital marketing channels, more marketplaces, more countries, more fulfilment options, more devices, more social media outlets and more consumers than ever before.

Catalyst Europe, the leading conference in the e-commerce industry, is more than the epicentre of the revolution. Its attendees and speakers provide you with the tools and strategies to power the revolution and shape its future.

The ideas shared at Catalyst are tomorrow’s trends. The relationships forged are tomorrow’s partnerships. And the retailers in attendance are next year’s success stories.

For retailers looking to be on the front lines, Catalyst is the way to get there.

You can no longer afford to sit back and watch. Because the e-commerce revolution is not just moving fast — it’s speeding up.

Power the revolution. Register today!

Pictures from Catalyst 2014

What is ChannelAdvisor Catalyst 2015?

Catalyst is an annual conference hosted by ChannelAdvisor that brings together some of the most innovative minds in the industry—executives, analysts, leading solution providers and other thought-leaders—to discuss current and upcoming trends, exchange best practices and learn about new products and innovation.

ChannelAdvisor Catalyst Europe 2015 will take place on 23 April 2015 at The Hilton London Metropole.

Programme at a glance:

  • The main conference will take place on Thursday 23 April from 8:00am-5:30pm.
  • The Catalyst drinks reception will take place on Thursday 23 April from 5:30pm-8:30pm.

Catalyst Europe FAQ

Why should I attend Catalyst Europe 2015?

ChannelAdvisor’s Catalyst Europe is regarded by event attendees as one of the most valuable online retail events of the year. With unprecedented access to executives from companies such as eBay, Google, Amazon and more who are shaping and influencing the world of online retail, Catalyst will deliver dynamic and rich content along with key takeaways to take your business to the next level. In addition, the networking opportunities will allow you to connect peer-to-peer with leading online retailers. Past attendees refer to Catalyst as the best conference in the industry and one that they cannot afford to miss.

Questions about Catalyst 2015?
Please contact ChannelAdvisor EU Events Manager Ester Di Mella at ester.dimella@channeladvisor.com.

Catalyst is a great platform of knowledge and expertise, the conference creates a fantastic network to connect with like-minded people. Definitely useful to bring our business to a successful outlook.

Daniela Saxon-Mills
Catalyst 2014 Attendee

Hilton London Metropole

Hilton London Metropole
Hilton London Metropole

Hilton London Metropole
225 Edgware Road,
London, W2 1JU UK
http://londonmet.hilton.com

 

Getting to the Venue

Public Transport:

Edgware Rd Underground Tube Station – 3 minute walk
Paddington Underground Tube Station – 9 minute walk
Oxford Street Underground Tube Station - 10 minute walk

Car:

The hotel is located outside the Congestion Charge Zone.
170 car park spaces are situated underneath the hotel on a first come, first served basis. (Charges apply)
Alternatively, there are other car parks in the area:

Bell Street Car Park
Bell Street, Westminster, London, NW15BZ
Tel: 0207 224 8892
http://www.lrparking.com

Bayswater Road NCP
Kensington Gardens, Westminster, London W2 4QH
Tel: 0207 229 9381
http://www.londontown.com/LondonInformation/Travel/Bayswater_Road_NCP/bb5a/

Accommodation Nearby

The event will be held at the Hilton London Metropole in London, but we understand that delegates have varying budgets for accommodation. Therefore, ChannelAdvisor will not make any direct accommodation bookings.

Hotels:

Premier Inn London
An approximate rate for this hotel is £105 per person, per night.

The Arch
An approximate rate for this hotel is £239 per person, per night.

The Cumberland Hotel Marble Arch
An approximate rate for this hotel is £239 per person, per night.

Marriott Hotel Marble Arch
An approximate rate for this hotel is £259 per person, per night.

Questions about Catalyst 2015?

Please contact ChannelAdvisor EU Events Manager Ester Di Mella at ester.dimella@channeladvisor.com.

Presentations

Click below to access presentation content. Note that you will need a username and password to access the presentations.

  • Overall Agenda

Thursday, 23 April 2015

OptimiseDiversifyRevolutionise
8:00am - 5:30pm
Conference Registration Opening
9:00am - 10:00am
Opening Keynote Session:
Scott Wingo, Chairman of the Board and Co-Founder, ChannelAdvisor
10:00am - 10:40am
Keynote Session: Retail Panel
10:40am - 11:10am
Future of Fulfilment: myHermes
11:10am - 11:40am
Networking Break
11:40am - 12:20pm
Breakout Sessions
12:20pm - 1:00pm
Breakout Sessions
1:00pm - 2:00pm
Networking Lunch
2:00pm - 2:40pm
Breakout Sessions
2:40pm - 3:20pm
Breakout Sessions
3:20pm - 3:50pm
Networking Break
3:50pm - 4:30pm
Keynote Session: Cross-Border Trade Panel
4:30pm - 5:30pm
Keynote Session: Inside a Leading Company: Lessons Learned and Steps for Success
Kelly Hoppen, MBE, Designer, Entrepreneur, Author and Dragons Den Investor
5:30pm - 8:30pm
Drinks Reception

Agenda: Fuel for the revolution

The Catalyst Europe 2015 agenda will equip you with the strategies needed to navigate the modern e-commerce landscape. No matter your business goals, Catalyst will have sessions that fit your needs. The numerous sessions and Q&A panels will be led by some of the most successful and innovative retailers, analysts and thought-leaders in the e-commerce industry and will help propel your business to the forefront of the e-commerce revolution.

The conference agenda will be split across three tracks:

Optimise: Sell Better.
The Optimise track is aimed at strengthening the marketplaces or digital marketing initiatives you already have in place. The Optimise sessions offer strategies for each channel. Amazon? eBay? Rakuten? Google? These sessions will help you do them better with practical examples, strong takeaways and actionable strategies.

Diversify: Cross Channels.
The sessions in the Diversify track are for retailers at various stages in their e-commerce strategies: single-channel retailers that are growing and looking to expand to a multichannel approach; and those retailers that already successfully sell multichannel and want to know how to navigate the fragmented e-commerce landscape more efficiently.

Revolutionise: Think Bigger.
The Revolutionise track takes both a bigger-picture approach to e-commerce and a deeper dive into international selling. Are you thinking of selling abroad? Where do you want to go? Where should you go? These sessions will include high-level information on the future of e-commerce, as well as actionable steps that ensure you are making the right decisions for the future.

Print this agenda
  • Overall Agenda
  • Optimise
  • Diversify
  • Revolutionise

Thursday, 23 April 2015

OptimiseDiversifyRevolutionise
8:00am - 5:30pm
Conference Registration Opening
[-]

Conference Registration Opening

9:00am - 10:00am
Opening Keynote Session:
Scott Wingo, Chairman of the Board and Co-Founder, ChannelAdvisor
[-]

Opening Keynote Session:
Scott Wingo, Chairman of the Board and Co-Founder, ChannelAdvisor

10:00am - 10:40am
Keynote Session: Retail Panel
[-]

Keynote Session: Retail Panel

Drawing on extensive experience and successes, our panel of leading UK retailers will come together to share their e-commerce successes. From what e-commerce strategies worked well, to what stumbling blocks they encountered and what future trends they’re watching, these leading retailers will offer industry peers invaluable advice.
10:40am - 11:10am
Future of Fulfilment: myHermes
[-]

Future of Fulfilment: myHermes

11:10am - 11:40am
Networking Break
[-]

Networking Break

11:40am - 12:20pm
Passport to Travel: 10 Things to Do Before Crossing BordersThe Lifecycle of a Brand in E-Commerce Keeping Up with Google
[-]

Passport to Travel: 10 Things to Do Before Crossing Borders

So you want to go international? This session will provide a breakdown of the most important topics in cross-border trade, including international fulfilment, shipping, value added tax and more. You'll learn the best approaches to international e-commerce and get plenty of practical tips on how to send your products to millions of customers abroad.
[-]

The Lifecycle of a Brand in E-Commerce

Branded manufacturers must answer a lot of questions when faced with the prospect of selling directly to their consumers. Do you have the infrastructure to support it? Will you upset the relationships with your channel partners? And what's the best strategy for breaking in to third-party marketplaces? This session will provide a walk through the advantages and disadvantages brands face when taking their products directly to consumers.
[-]

Keeping Up with Google

As one of the leading search engines, Google is constantly innovating and updating its platform. This session, presented by John Gillan, industry head at Google, is your chance to hear from Google about how they are adapting to keep up with the ever changing consumer.
12:20pm - 1:00pm
Get Your Mobile Strategy MovingBid Low, Sell High: Essential Digital Marketing StrategiesFireside Chat: Amazon
[-]

Get Your Mobile Strategy Moving

Mobile continues its steady rise, with more and more smartphone users accounting for more e-commerce transactions and market share. If you still don’t have an active mobile strategy in place, you’re behind the curve. What are the current trends you should be aware of for 2015? Should you build an app? Is responsive design dead? Learn the latest strategies for making sure that you’re tapping into the ever-growing mobile market.
[-]

Bid Low, Sell High: Essential Digital Marketing Strategies

Without the right tools, digital marketing campaigns can become time-consuming and ineffective. What are the most efficient ways to maximise your digital marketing ad spend? How should you diversify your channel mix? What behaviour should you avoid for a business of your size? And what aspects should you take the time to think through carefully? This session will be a study in short term versus long term digital marketing strategies.
[-]

Fireside Chat: Amazon

1:00pm - 2:00pm
Networking Lunch
[-]

Networking Lunch

2:00pm - 2:40pm
Journey to success: E-Commerce Lessons LearnedHow Do You Expect to Pay for That? Marketplaces Insights
[-]

Journey to success: E-Commerce Lessons Learned

How many times do you think, “If I only knew then what I know now”? This panel discussion will feature retailers that have been through it all and are now willing to share their war stories with you. This session will feature common pitfalls to avoid and strategies that proved more successful than originally thought. It will conclude with a Q&A.
[-]

How Do You Expect to Pay for That?

New online payment systems are shaking up the global e-commerce landscape. Apple Pay’s launch made headlines last year. The eBay and PayPal split still has people wondering what’s next. And the shadow of Alibaba and its offshoot Alipay grow ever closer. What does this mean for you? What’s next? This panel discussion will discuss and analyze the many established and emerging payment systems available in e-commerce today, including PayPal, Alipay, Google Wallet, Apple Pay, bitcoin and more.
[-]

Marketplaces Insights

Hear from one of the global marketplace leaders about their latest updates.
2:40pm - 3:20pm
Putting the Customer FirstMarketplaces Metrics: How to Boost and Use Your StatusDemystifying China: A Roadmap
[-]

Putting the Customer First

Capturing your customers is half the battle. Then you have to figure out how to keep them coming back. What constitutes a positive customer experience, and how can you capture customers on marketplaces, digital marketing and social media channels? Join this session for steps to success that will keep the customer returning for more.
[-]

Marketplaces Metrics: How to Boost and Use Your Status

We all know the importance of achieving good ratings on eBay and Amazon. What are the important metrics you should be monitoring on these channels? And how can you work to improve these? This session will cover how to boost your seller performance and how you can leverage these results to use across other channels.
[-]

Demystifying China: A Roadmap

What’s happening in China? Everyone’s been talking about it this past year. Get the most up-to-date information about the Alibaba ecosystem and the initial steps you should take to determine if China is worth considering for your business. Then, learn the best plans for taking your products to the largest e-commerce market in the world.
3:20pm - 3:50pm
Networking Break
[-]

Networking Break

3:50pm - 4:30pm
Keynote Session: Cross-Border Trade Panel
[-]

Keynote Session: Cross-Border Trade Panel

A panel of cross-border trade experts discuss the best practices for selling globally.
4:30pm - 5:30pm
Keynote Session: Inside a Leading Company: Lessons Learned and Steps for Success
Kelly Hoppen, MBE, Designer, Entrepreneur, Author and Dragons Den Investor
[-]

Keynote Session: Inside a Leading Company: Lessons Learned and Steps for Success
Kelly Hoppen, MBE, Designer, Entrepreneur, Author and Dragons Den Investor

The pinnacle of every Catalyst Europe is the keynote delivered by a leading UK retailer. Attendees relish hearing the success story and history of a leading brand. This keynote speaker will share insights into the background and growth of a high-street brand, offering lessons learned and pointers for success.
5:30pm - 8:30pm
Drinks Reception
[-]

Drinks Reception

Thursday, 23 April 2015
8:00am - 5:30pm
Conference Registration Opening
[-]

Conference Registration Opening

9:00am - 10:00am
Opening Keynote Session:
Scott Wingo, Chairman of the Board and Co-Founder, ChannelAdvisor
[-]

Opening Keynote Session:
Scott Wingo, Chairman of the Board and Co-Founder, ChannelAdvisor

10:00am - 10:40am[+]
Keynote Session: Retail Panel
[-]

Keynote Session: Retail Panel

Drawing on extensive experience and successes, our panel of leading UK retailers will come together to share their e-commerce successes. From what e-commerce strategies worked well, to what stumbling blocks they encountered and what future trends they’re watching, these leading retailers will offer industry peers invaluable advice.
10:40am - 11:10am
Future of Fulfilment: myHermes
[-]

Future of Fulfilment: myHermes

11:10am - 11:40am
Networking Break
[-]

Networking Break

11:40am - 12:20pm[+]
Passport to Travel: 10 Things to Do Before Crossing Borders
So you want to go international? This session will provide a breakdown of the most important topics in cross-border trade, including international fulfilment, shipping, value added tax and more. You'll learn the best approaches to international e-commerce and get plenty of practical tips on how to send your products to millions of customers abroad.
12:20pm - 1:00pm[+]
Get Your Mobile Strategy Moving
Mobile continues its steady rise, with more and more smartphone users accounting for more e-commerce transactions and market share. If you still don’t have an active mobile strategy in place, you’re behind the curve. What are the current trends you should be aware of for 2015? Should you build an app? Is responsive design dead? Learn the latest strategies for making sure that you’re tapping into the ever-growing mobile market.
1:00pm - 2:00pm
Networking Lunch
[-]

Networking Lunch

2:00pm - 2:40pm[+]
Journey to success: E-Commerce Lessons Learned
How many times do you think, “If I only knew then what I know now”? This panel discussion will feature retailers that have been through it all and are now willing to share their war stories with you. This session will feature common pitfalls to avoid and strategies that proved more successful than originally thought. It will conclude with a Q&A.
2:40pm - 3:20pm[+]
Putting the Customer First
Capturing your customers is half the battle. Then you have to figure out how to keep them coming back. What constitutes a positive customer experience, and how can you capture customers on marketplaces, digital marketing and social media channels? Join this session for steps to success that will keep the customer returning for more.
3:20pm - 3:50pm
Networking Break
[-]

Networking Break

3:50pm - 4:30pm[+]
Keynote Session: Cross-Border Trade Panel
[-]

Keynote Session: Cross-Border Trade Panel

A panel of cross-border trade experts discuss the best practices for selling globally.
4:30pm - 5:30pm[+]
Keynote Session: Inside a Leading Company: Lessons Learned and Steps for Success
Kelly Hoppen, MBE, Designer, Entrepreneur, Author and Dragons Den Investor
[-]

Keynote Session: Inside a Leading Company: Lessons Learned and Steps for Success
Kelly Hoppen, MBE, Designer, Entrepreneur, Author and Dragons Den Investor

The pinnacle of every Catalyst Europe is the keynote delivered by a leading UK retailer. Attendees relish hearing the success story and history of a leading brand. This keynote speaker will share insights into the background and growth of a high-street brand, offering lessons learned and pointers for success.
5:30pm - 8:30pm
Drinks Reception
[-]

Drinks Reception

Thursday, 23 April 2015
8:00am - 5:30pm
Conference Registration Opening
[-]

Conference Registration Opening

9:00am - 10:00am
Opening Keynote Session:
Scott Wingo, Chairman of the Board and Co-Founder, ChannelAdvisor
[-]

Opening Keynote Session:
Scott Wingo, Chairman of the Board and Co-Founder, ChannelAdvisor

10:00am - 10:40am[+]
Keynote Session: Retail Panel
[-]

Keynote Session: Retail Panel

Drawing on extensive experience and successes, our panel of leading UK retailers will come together to share their e-commerce successes. From what e-commerce strategies worked well, to what stumbling blocks they encountered and what future trends they’re watching, these leading retailers will offer industry peers invaluable advice.
10:40am - 11:10am
Future of Fulfilment: myHermes
[-]

Future of Fulfilment: myHermes

11:10am - 11:40am
Networking Break
[-]

Networking Break

11:40am - 12:20pm[+]
The Lifecycle of a Brand in E-Commerce
Branded manufacturers must answer a lot of questions when faced with the prospect of selling directly to their consumers. Do you have the infrastructure to support it? Will you upset the relationships with your channel partners? And what's the best strategy for breaking in to third-party marketplaces? This session will provide a walk through the advantages and disadvantages brands face when taking their products directly to consumers.
12:20pm - 1:00pm[+]
Bid Low, Sell High: Essential Digital Marketing Strategies
Without the right tools, digital marketing campaigns can become time-consuming and ineffective. What are the most efficient ways to maximise your digital marketing ad spend? How should you diversify your channel mix? What behaviour should you avoid for a business of your size? And what aspects should you take the time to think through carefully? This session will be a study in short term versus long term digital marketing strategies.
1:00pm - 2:00pm
Networking Lunch
[-]

Networking Lunch

2:00pm - 2:40pm[+]
How Do You Expect to Pay for That?
New online payment systems are shaking up the global e-commerce landscape. Apple Pay’s launch made headlines last year. The eBay and PayPal split still has people wondering what’s next. And the shadow of Alibaba and its offshoot Alipay grow ever closer. What does this mean for you? What’s next? This panel discussion will discuss and analyze the many established and emerging payment systems available in e-commerce today, including PayPal, Alipay, Google Wallet, Apple Pay, bitcoin and more.
2:40pm - 3:20pm[+]
Marketplaces Metrics: How to Boost and Use Your Status
We all know the importance of achieving good ratings on eBay and Amazon. What are the important metrics you should be monitoring on these channels? And how can you work to improve these? This session will cover how to boost your seller performance and how you can leverage these results to use across other channels.
3:20pm - 3:50pm
Networking Break
[-]

Networking Break

3:50pm - 4:30pm[+]
Keynote Session: Cross-Border Trade Panel
[-]

Keynote Session: Cross-Border Trade Panel

A panel of cross-border trade experts discuss the best practices for selling globally.
4:30pm - 5:30pm[+]
Keynote Session: Inside a Leading Company: Lessons Learned and Steps for Success
Kelly Hoppen, MBE, Designer, Entrepreneur, Author and Dragons Den Investor
[-]

Keynote Session: Inside a Leading Company: Lessons Learned and Steps for Success
Kelly Hoppen, MBE, Designer, Entrepreneur, Author and Dragons Den Investor

The pinnacle of every Catalyst Europe is the keynote delivered by a leading UK retailer. Attendees relish hearing the success story and history of a leading brand. This keynote speaker will share insights into the background and growth of a high-street brand, offering lessons learned and pointers for success.
5:30pm - 8:30pm
Drinks Reception
[-]

Drinks Reception

Thursday, 23 April 2015
8:00am - 5:30pm
Conference Registration Opening
[-]

Conference Registration Opening

9:00am - 10:00am
Opening Keynote Session:
Scott Wingo, Chairman of the Board and Co-Founder, ChannelAdvisor
[-]

Opening Keynote Session:
Scott Wingo, Chairman of the Board and Co-Founder, ChannelAdvisor

10:00am - 10:40am[+]
Keynote Session: Retail Panel
[-]

Keynote Session: Retail Panel

Drawing on extensive experience and successes, our panel of leading UK retailers will come together to share their e-commerce successes. From what e-commerce strategies worked well, to what stumbling blocks they encountered and what future trends they’re watching, these leading retailers will offer industry peers invaluable advice.
10:40am - 11:10am
Future of Fulfilment: myHermes
[-]

Future of Fulfilment: myHermes

11:10am - 11:40am
Networking Break
[-]

Networking Break

11:40am - 12:20pm[+]
Keeping Up with Google
As one of the leading search engines, Google is constantly innovating and updating its platform. This session, presented by John Gillan, industry head at Google, is your chance to hear from Google about how they are adapting to keep up with the ever changing consumer.
12:20pm - 1:00pm[+]
Fireside Chat: Amazon
1:00pm - 2:00pm
Networking Lunch
[-]

Networking Lunch

2:00pm - 2:40pm[+]
Marketplaces Insights
Hear from one of the global marketplace leaders about their latest updates.
2:40pm - 3:20pm[+]
Demystifying China: A Roadmap
What’s happening in China? Everyone’s been talking about it this past year. Get the most up-to-date information about the Alibaba ecosystem and the initial steps you should take to determine if China is worth considering for your business. Then, learn the best plans for taking your products to the largest e-commerce market in the world.
3:20pm - 3:50pm
Networking Break
[-]

Networking Break

3:50pm - 4:30pm[+]
Keynote Session: Cross-Border Trade Panel
[-]

Keynote Session: Cross-Border Trade Panel

A panel of cross-border trade experts discuss the best practices for selling globally.
4:30pm - 5:30pm[+]
Keynote Session: Inside a Leading Company: Lessons Learned and Steps for Success
Kelly Hoppen, MBE, Designer, Entrepreneur, Author and Dragons Den Investor
[-]

Keynote Session: Inside a Leading Company: Lessons Learned and Steps for Success
Kelly Hoppen, MBE, Designer, Entrepreneur, Author and Dragons Den Investor

The pinnacle of every Catalyst Europe is the keynote delivered by a leading UK retailer. Attendees relish hearing the success story and history of a leading brand. This keynote speaker will share insights into the background and growth of a high-street brand, offering lessons learned and pointers for success.
5:30pm - 8:30pm
Drinks Reception
[-]

Drinks Reception

Speakers

One of the most valuable elements of Catalyst is the high calibre of speakers that attendees have the unique opportunity to hear from. Each year, the Catalyst agenda is filled with the online retail visionaries, leaders of key industry channels and top online retailers who are paving the road to e-commerce success. Don’t miss your opportunity to surround yourself with industry experts and e-commerce thought leaders of our day.

Catalyst EU 2015 Speakers

  • Kelly Hoppen
    Kelly Hoppen, MBE, Designer, Entrepreneur, Author and Dragons Den Investor

    In 2013 Kelly became an investor on BBC Two’s hit Dragon’s Den entrepreneur show and has since invested and helped make a success of several businesses including Skinny Tan, Reviveaphone and The Box of T. In 2011 she fronted Channel 5 Design Series, Superior Interiors. The Kelly Hoppen brand, keeping true to its core values of high quality, simplicity and timeless elegance, has collaborated with likeminded brands and partnered with a select number of licensees. The wider licensed product collection consists of home accessories, shutters, fabrics, paints, wallpaper, taps and soon to launch a range baths – all available worldwide. A dedicated supporter of good causes and the championing and nurturing of younger and older British entrepreneurs, Kelly is an ambassador for the Princes Trust and the Princes Initiative for Mature Enterprise. Kelly is also a proud ambassador for the Government’s GREAT campaign and has worked with UK Trade & Investment mentoring small and medium sized businesses. As part of her role with the GREATCampaign, Kelly promotes British creativity, business and design oversees and has just returned from a tour in Asia and India. She often gives talks all over the world to entrepreneurs, SME’s and women in business. Kelly recently launched her debut e-commerce store, kellyhoppen.com. The affordable luxury store features a self-designed home products range including accessories, bed linen, cushions, candles, furniture, towels and robes and gifts, all carrying Kelly’s iconic style. Kelly is a powerful and truly inspiring speaker; she is articulate, down to earth and an excellent communicator who talks passionately about her unstoppable career. Featuring anecdotes, practical advice, business mantras and philosophies, Kelly’s presentations are candid and leave a lasting impression. She has contributed to events all over the world talking with authority about her experience as a teenage entrepreneur and successful businesswoman. Kelly is engaging and charismatic and will cover topics including creativity & design, entrepreneurship & motivation, women in business, business & brand building, confidence in business, exporting and authenticity in leadership.

     

  • Scot Wingo
    Scot Wingo, Chairman of the Board and Co-Founder, ChannelAdvisor

    CEO of ChannelAdvisor, Scot Wingo leads the company in its mission to provide retailers and manufacturers with the software and services needed to successfully sell their products via online sales channels. In tandem with his work at ChannelAdvisor, Scot is an industry thought leader, contributing regularly to several ChannelAdvisor blogs and speaking often at industry events. Scot received a Bachelor of Science degree in Computer Engineering from the University of South Carolina and a Master of Computer Engineering degree from North Carolina State University. Scot has received numerous awards including Ernst and Young’s Entrepreneur of the Year and Triangle Business Journal’s Top 40 under 40.

  • Suzanne Miglucci
    Suzanne Miglucci, Chief Marketing Officer, ChannelAdvisor

    Suzanne provides strategy and execution of ChannelAdvisor’s global marketing presence. Her responsibilities include company and product branding, public relations, marketing/communications, event management and demand management activities to drive ChannelAdvisor’s growth strategies. Prior to ChannelAdvisor Suzanne served as Senior Director of Global Procurement Solution Marketing at SAP where she contributed to the direction and market awareness of portfolio solutions. Suzanne brings more than 15 years of experience in high tech marketing to ChannelAdvisor, having held executive marketing and business development roles at SciQuest, Arsenal Digital Solutions (now IBM) and Computer Associates. Suzanne holds a Master’s degree from Colorado State University, and undergraduate degrees from Fitchburg State College.

  • 	 Shaoming Yang
    Shaoming Yang, Head of Tmall Global Europe

    Shaoming Yang, is the Head of Tmall Global Europe, a B2C marketplace under Alibaba Group. Sincejoining Tmall Global in 2014, Shaoming has been dedicated to helping companies based beyond China’s
    borders to directly advertise and sell to millions of Chinese consumers. With over 10 years experience oftelecom equipment R&D and over 8 years of e-commerce experience, Shaoming is also a serialentrepreneur and company founder of three start-ups in China.

  • Chris Poad
    Chris Poad, Director, Seller Services, Amazon

    Chris Poad leads the team that helps third-party merchants grow their businesses on the Amazon platform through a suite of programmes: Selling on Amazon, Fulfilment by Amazon, Amazon Webstore, Checkout by Amazon and Amazon’s enterprise relationships. Chris was previously a category director within Amazon’s retail organisation. Before joining Amazon, Chris was Head of E-Commerce for a global catalogue business and has prior experience in consulting and business development for an internet search engine. Chris studied at University College London and the London School of Economics.

  • John Gillan
    John Gillan, Industry Retail Leader, Google

    John Gillan has been working for Google for over seven years and is currently an Industry Leader within the Retail division working with some of the main UK retailers. The UK is currently Google’s primary retail market outside the US. His responsibilities include leading a team who consult with UK retailers and their agency partners on digital best practices. He is passionate about aiding retailers in driving their commerce sales and from getting the most out of Google’s products and platforms. He has a number of years experience in online marketing and has +10 years retail experience from working supplier side in various sales and marketing role’s.

     

     

  • Dave Elston
    Dave Elston, Head of eCommerce Europe, C&J Clark International

    Dave Elston has extensive retail and online experience at both HMV and Clarks. At HMV, Dave launched a number of exciting online/digital initiatives before moving to Clarks. At Clarks, Dave set up the European eCommerce Operation 3 years ago, and has successfully launched 5 transactional websites across Europe, working closely with the local Clarks teams and partners. He has a great understanding of how to bring IT, marketing and logistics together for the benefit of the customer, and is a passionate believer in the need for local implementation of a Global vision. Clarks is the world’s leading everyday footwear brand.

  • Sally Heath
    Sally Heath, Head of Ecommerce, Newlook.com

    Sally Heath is Head of Ecommerce at Newlook.com with responsibility for trading UK and European websites. Sally specialised in Ecommerce after over 15 years in Buying roles with fashion retailers including House of Fraser& Allsaints, and loves the pace, agility and innovation that the digital age has brought to retail. Newlook.com continues to grow at pace at over 32% YoY, maintaining its position as 3rd most visited fashion website in the UK. According to Google,  NewLook was the most searched for fashion brand in 2014.

     

  • Julie Austin
    Julie Austin, Group Digital Director, Claire's
  • Steven Berke
    Steven Berke, E-commerce Director, Xtras Accessories

    Steven Berke launched the e-commerce presence for Xtras Accessories, a family run high street business with stores across the North of England. Since joining Xtras in 2010, Steven has been responsible for the strategic development and continued growth of the company’s online offering, with a particular focus on cross-border trade and marketplace expansion.

  •  Hamish Macdonald
    Hamish Macdonald, Global Development Manager, Trade Me

    Hamish joined Trade Me in 2011 and is responsible for global marketplace development. In this role Hamish ensures the vibrancy of Trade Me’s marketplace by liaising with international retailers to fill supply gaps. Hamish has an MBA from The University of Auckland.

  • Shane Richmond
    Shane Richmond, Journalist, Shane Richmond Media

    Shane Richmond is a technology expert with 15 years experience in journalism and digital media. He writes and consults for a range of clients, including HP, Canon, Intel and BT. He spent 15 years as a journalist at the Telegraph, including four as Technology Editor, and his journalism has also appeared in The Independent, Stuff and T3. Shane has written ebooks about wearable technology and the Apple iPad and is working on an ebook about how technology will change banking. Shane taught technology journalism at City University in London for three years and has lectured journalism students at Cardiff University and Sheffield University. His television and radio appearances include Sky’s Jeff Randall Live, BBC Newsnight, Radio Five Live and the World Service.

     

Sponsors

The annual Catalyst conference is an unparalleled experience and is the best opportunity to engage with the top players in the global e-commerce market under one roof.  Last year alone, myHermes, eBay, Amazon, and more industry leading providers, along with over 700 leading online retailers made Catalyst Europe the most valuable e-commerce conference of 2014.

There are a range of sponsorship options available for the conference, offering your company an excellent opportunity to align your key messages with this exciting agenda and help you gain valuable exposure for your brand.

As a Catalyst sponsor, you will:

  • Receive access to high-profile retailers, key marketplaces and industry analysts
  • Gain valuable insights into the needs and expectations of this influential e-commerce community
  • Have the chance to position your solution as an industry leader and heighten brand awareness
  • Market your products, services and solutions to a new audience
  • Build strategic partnerships

For sponsorship options, pricing, and availability, please contact Ester Di Mella EU Events Manager at ester.dimella@channeladvisor.com.

We simply could not achieve our strategic aims without sponsoring ChannelAdvisor’s global events. Catalyst is a must-attend for all e-commerce partners, and we are proud to be a sponsor of this great event.

John White, Head of SME
Hermes and myHermes

2015 Sponsors

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Gold Sponsors
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Did You Know:

  • Catalyst offers better opportunities to network with top e-commerce executives from leading companies than any other industry conference.
  • Catalyst allows you to meet with leading suppliers to help you grow your business.
  • Catalyst keeps you up-to-date with the latest e-commerce trends.
  • Catalyst provides unparalleled networking opportunities with peers and industry thought-leaders.
  • Catalyst brings together leading channels, including eBay and Amazon, under one roof.
  • Catalyst covers topics to meet the interest of every attendee.
  • Catalyst is one full day of e-commerce education.
  • Catalyst is a dedicated e-commerce event in the heart of London.
  • Over 700 people attend Catalyst Europe each year.
  • Catalyst offers new ideas and perspectives to enhance your performance.
  • Catalyst is the hub for marketplaces, leading retailers and industry analysts.
  • Catalyst takes place annually in London and in Las Vegas.
  • Catalyst offers personal consultations with e-commerce experts.
  • Catalyst Europe takes place Thursday, 23 April 2015.
  • Catalyst gives attendees a forum to discuss trends, exchange best practices, learn about new products and innovations and receive expert-led training on ChannelAdvisor products and services.

Catalyst Europe 2015 is a one day event which will take place on Thursday, 23 April from 8:00am – 5:30pm.

A drinks reception will take place from 5:30pm – 8.30pm.

Register Online

Catalyst EU registration cost:

£100

If 3 or more people register together, then you will receive a discount of 25% off for all people in the group. This discount will automatically apply.

2015 Catalyst UK

Frequently Asked Questions

Programme & Registration

1) What is ChannelAdvisor Catalyst Europe 2015?

Catalyst Europe is an annual conference hosted by ChannelAdvisor that brings together some of the most innovative minds in the industry—executives, analysts, leading solution providers and other thought-leaders—to discuss current and upcoming trends, exchange best practices and learn about new products and innovation.

This year’s conference comprises of inspirational keynote sessions, educational workshops and opportunities to collaborate with some of the brightest minds in e-commerce. Retailers who are serious about expanding their e-commerce reach will benefit from the educational sessions and networking opportunities.

2) When and where is Catalyst 2015?

Catalyst 2015 takes place on Thursday, 23 April 2015 at Hilton London Metropole, London.

Hilton London Metropole
225 Edgware Road
London, W2 1JU UK
http://londonmet.hilton.com

Programme at a glance:

  • The Catalyst conference will take place on Thursday 23 April from 8:00am-5:30pm.  
  • The Catalyst drinks reception will take place on Thursday 23 April from 5:30pm-8:30pm. 

3) Why should I attend Catalyst 2015?

ChannelAdvisor Catalyst Europe is regarded by event attendees as one of the most valuable online retail events of the year. With unprecedented access to executives from companies such as eBay, Google, Amazon and more who are shaping and influencing the world of online retail Catalyst will deliver dynamic and rich content along with key takeaways to take your business to the next level. In addition, the networking opportunities will allow you to connect peer-to-peer with leading online retailers. Past attendees refer to Catalyst as the best conference in the industry and one that they cannot afford to miss.

Attendees will:

  • Stay on top of current and upcoming industry trends
  • Pick up new strategies to boost online sales
  • Connect with the “Who’s Who?” of e-commerce
  • Get dedicated time with ChannelAdvisor experts to learn in-depth product features and best practices
  • Hear about the industry’s newest products and latest innovations
  • Exchange best practices with peers·
  • Cultivate new leads and strengthen existing relationships

4) Who else should attend Catalyst 2015?

  • Online retailers of all sizes – whether you are just beginning out in e-commerce or are a seasoned expert, Catalyst Europe has a variety of sessions to suit retailers of all sizes. Stay ahead of your competition by learning how to plan a winning strategy
  • E-Commerce executives, analysts and other thought-leaders – keep your finger on the industry pulse
  • Current and prospective ChannelAdvisor customers – take advantage of comparison shopping engines, paid search, marketplaces, rich media and social media strategies to help boost online sales
  • Current and prospective ChannelAdvisor customers – take advantage of marketplaces, digital marketing, social and other e-commerce strategies to help boost online sales
  • Business solution providers – get in front of 800+ industry influencers and decision-makers

5) Where can I find the Catalyst 2015 conference agenda?

Click here for this year’s schedule.

6) How can I register for Catalyst 2015?

Click here to register for this year’s event.

7) What is the cost of attending Catalyst 2015?

The cost to attend Catalyst will depend on the date of registration as follows:

The registration rate for Catalyst Europe is £50 until 31 December 2014 and £100 from 1 January 2015 onwards.

Please take a moment to look over the Terms and Conditions, including the refund policy. Registration to Catalyst provides access to all conference sessions, workshops and networking events, and includes food and beverage for Catalyst networking breakfast, breaks and lunch on the 23 April 2015. Special dietary requests can be made on the registration form or by contacting Ester Di Mella at ester.dimella@channeladvisor.com to make arrangements.

Any company who registers 3 or more people from their company on the same transaction will automatically receive a 25% discount on all of those registrations processed during that transaction.

8) When is the deadline to register for Catalyst 2015?

There is no deadline. However, the meeting space has limited capacity and the event sells out every year. We encourage you to sign up promptly to reserve your spot and take advantage of “early-bird” discounts on registration.

Sponsorship

9) How can I sponsor at Catalyst 2015?

Companies that sponsor Catalyst get their message heard by the “Who’s Who?” of e-commerce:  800+ industry leaders, decision-makers and other influencers.

To learn more, interested companies should contact Ester Di Mella at ester.dimella@channeladvisor.com.

10) Which ChannelAdvisor partners are sponsoring Catalyst 2015?

Sponsors will be listed on the Catalyst 2015 website as they are confirmed.

Hotel & Travel

11) How can I book my hotel room?

The event will be held at the Hilton London Metropole in London, but we understand that delegates have varying budgets for accommodation. Therefore, ChannelAdvisor will not make any direct accommodation bookings.

Hotels:

12) What airport should I fly into for Catalyst 2015?

  • Heathrow Airport - Distance to the Hilton Hotel is 18 miles
  • Gatwick Airport - Distance to the Hilton Hotel is 35 miles
  • London Stansted Airport - Distance to the Hilton Hotel is 48 miles

13) Should I rent a car?

A rental car is probably not necessary – but public or hire transportation is readily available at each airport and all conference events take place at the Hilton London Metropole.

Public Transport:

  • Edgware Rd Underground Tube Station – 3 minute walk
  • Paddington Underground Tube Station – 9 minute walk
  • Oxford Street Underground Tube Station - 10 minute walk

Car: The hotel is located outside the Congestion Charge Zone.

170 car park spaces are situated underneath the hotel on a first come, first served bases. (Charges apply)

Alternatively, there are other car parks in the area:

14) Who can I contact with additional questions about Catalyst 2015?

Please contact ChannelAdvisor EU Events Manager Ester Di Mella at ester.dimella@channeladvisor.com.

Registration Terms and Conditions

REGISTRATION

Registration to Catalyst provides access to all conference sessions, workshops and networking events, and includes food and beverage for Catalyst networking breakfast, breaks and lunch on the 23 April 2015.

ChannelAdvisor reserves the right to refuse admittance to any event it hosts. Any registrations cancelled at the decision of ChannelAdvisor will receive a full refund of registration fees. 

CANCELLATION AND REGISTRATION CHANGES

Substitutions in your registration can be made until 5 days prior to the event date via email or by logging into the registration site with your email and password (set up when you completed your registration).

For cancellation requests received prior to 31 December 2014, 50% of the paid registration fees will be refunded to the registrant by ChannelAdvisor; 25% of the paid registration fees will be refunded for cancellation requests received between 1 January 2015 and 15 February 2015. Cancellation requests received on or after 16 February 2015 are non-refundable.

All cancellation requests should be sent by email to ester.dimella@channeladvisor.com.

PAYMENT

The registration fee for participation in the conference is to be paid before the event date.

In all cases when payment is not received before the event, ChannelAdvisor reserves the right to refuse admission to the event.

We accept payment via Visa, MasterCard and American Express for Catalyst EU.

Consolidated payment with other invoices from ChannelAdvisor is not possible at this time.

HOTEL RESERVATIONS

Overnight accommodation space is not included in the registration fee.

TRAVEL OR PARKING

Travel and/or parking is not included in the registration fee. It is the responsibility of the attendee to make their way to the conference venue in adequate time.

ChannelAdvisor is not liable for any delays or non-attendance resulting from delayed or suspended transportation.

CONFERENCE CHANGES AND CHANNELADVISOR’S OBLIGATIONS

For various reasons, ChannelAdvisor may find it necessary to change the venue, format, content or the timing of the conference. ChannelAdvisor shall not be obligated to refund fees due to changes to the venue, format or content.  If ChannelAdvisor finds it necessary to postpone the conference, we will reschedule as soon as is practicable and your registration will be transferred to attend the rescheduled conference. If ChannelAdvisor cancels the conference and does not reschedule, ChannelAdvisor shall issue a full refund for the registration fees paid by the individual for the conference. Beyond the refund of registration fees paid, ChannelAdvisor shall not be liable for any other costs incurred in connection with or due to the postponement or cancellation of the conference.

IN NO EVENT SHALL CHANNELADVISOR’S ENTIRE AGGREGATE LIABILITY TO YOU EXCEED FEES PAID.