Insights. Opinions. Trends. Lots of them.
October 6, 2015 | 967 Words

How Return Policies Can Keep Up with the Switch to Omnichannel

Nearly one third of all products bought online are returned. Yes, that’s a lot — and yes, it’s a problem. But it’s the reality of the industry. When a shopper can’t try an item on or otherwise experience it, there are going to be a few returns for each handful of orders. This blog post explains how retailers can provide a seamless and consistent experience for their shoppers across all channels.
Read More
October 1, 2015 | 1407 Words

ChannelAdvisor Autumn Release 2015: Support for a New Era of Marketplaces

Today, there are marketplaces, ranging from A to Z, that cater to almost any niche imaginable. But with so many marketplaces, how do you pick which ones are right for your products and business? That’s where ChannelAdvisor comes in. Our 2015 Autumn Release includes several marketplaces integrations to help you grow your customer base. In this post, we discuss our recent support of what we like to consider the marketplaces of tomorrow.
Read More
September 30, 2015 | 1109 Words

Beat Marketplace Competition with Great Customer Feedback

Are you struggling to recover from negative customer feedback? Would you like to get more customers to acknowledge your great products and customer service in their reviews? Feedback is key to standing out and beating your competition. On marketplaces, products and sellers with positive feedback rank well and convey trust. In this blog, we talk ways you can improve your feedback in order to boost your overall conversions.
Read More
September 28, 2015 | 633 Words

The State of E-Commerce for Brands: How Manufacturers Sell Online

Recently, ChannelAdvisor worked with Retailing Today to survey 347 branded manufacturer representatives on a range of issues, such as the changing retail landscape, new methods of distribution and key operational challenges. However, we also want to dig into the nitty-gritty of the results and share more details here on the blog. In this post, we’ll dive into how consumer brand manufacturers go to market online.
Read More